(a) 審核學生資助計劃申請；
(b) 覆查學生資助計劃申請個案（包括向成功申請資助的家庭進行家訪／電話訪問）；
(c) 訓練及督導文書人員處理學生資助計劃申請，包括覆核申請資料、資料輸入、函件及通知書的發出及存檔等；
(d) 協助進行學生資助計劃相關的電腦系統用戶驗收測試、用戶培訓及提供相關支援；
(e) 協助處理及解答與學生資助計劃相關的投訴及查詢；
(f) 與院校、其他政府部門及機構聯絡以處理學生資助計劃的申請；以及
(g) 處理由上級指派的其他工作。

註：視乎部門的運作需要，成功獲聘者可能須輪班當值、不定時工作（包括星期六、日及公眾假期）及超時工作。他／她會被分派到在職家庭及學生資助事務處指派的任何地點工作。

(a) To vet applications under student financial assistance schemes;
(b) To perform authentication work in relation to applications under student financial assistance schemes (including conducting home visits / telephone interviews to successful applicants and their families);
(c) To train and supervise clerical staff in processing applications including checking the application data, data input, issuing / filing of correspondence and notifications, etc.;
(d) To conduct user acceptance tests / user training and provide relevant support in relation to computer system(s) for student financial assistance schemes;
(e) To assist in handling complaints and enquiries in relation to student financial assistance schemes;
(f) To liaise with institutions, other government departments and organisations for processing applications under student financial assistance schemes; and
(g) To perform any other duties as assigned by supervisors.

Note: Subject to operational requirement of this Agency, the appointed candidate may be required to perform shift duties, work irregular hours and overtime (including on Saturdays, Sundays and public holidays). He / She will be deployed to work in any location as assigned by the Working Family and Student Financial Assistance Agency.