The main duties include:

(a) To engage in the continuous development of District Health Centres (DHCs) and "DHC Express" and lead the team to ensure satisfactory performance of DHCs and "DHC Express";
(b) To collate information and professional inputs from other teams under the Primary Healthcare Office for the development of new DHC services, advise on the service standards and guidelines;
(c) To oversee the review of incident reports and response to requests by DHC/ "DHC Express" operators for support on incident handling;
(d) To handle complaints at bureau level when required and conduct investigations;
(e) To oversee the development and monitor the medical-social collaboration of the DHC; and
(f) To monitor the performance of the operators of the DHC Scheme.

Candidates should –
(a)
(i) have registered as a registered social worker (category 1) under the Social Workers Registration Ordinance, Chapter 505; or
(ii) have a Certificate of Registration (Part I / II) issued by the Nursing Council of Hong Kong and a valid Practising Certificate issued by the Nursing Council of Hong Kong; or
(iii) have registered in Hong Kong as a Physiotherapist in Part Ia of the Register of Physiotherapists under the Supplementary Medical Professions Ordinance (Cap. 359) and a valid Practising Certificate issued by the Physiotherapists Board of Hong Kong ; or
(iv) have registered in Hong Kong in Part I of the Register of Occupational Therapists under the Supplementary Medical Professions Ordinance (Cap. 359) and a valid Practising Certificate issued by the Occupational Therapists Board of Hong Kong; or
(v) be an active member of the Hong Kong Institute of Speech Therapists under the Accredited Registers Scheme for Healthcare Professions of Department of Health, or
(vi) be an active member of the Hong Kong Academy of Accredited Dietitians under the Accredited Registers Scheme for Healthcare Professions of Department of Health;

(b) possess at least 10 years’ full time post qualification work experience in public health related services or social services, of which 5 years should be full time managerial and supervisory experience [Notes (1) and (2)];
(c) possess ability to plan and coordinate community healthcare operations;
(d) possess leadership skills including negotiation, problem solving and relationship building with service providers, community groups and other related parties; and
(e) have met the language proficiency requirements of Level 2 or above in Chinese Language and English Language in the Hong Kong Diploma of Secondary Education Examination or the Hong Kong Certificate of Education Examination (HKCEE) [Note (3)], or equivalent; and be able to speak fluent Cantonese and English.