(a) 因應整體服務需求，研究與部門人力資源管理相關的各種政策和項目措施，並提供意見；促進各持份者的合作，並制定有效的策略和提供意見，確保項目措施得以順利推行；
(b) 聯繫各持份者和其他相關人士，促使他們在不同項目措施上均能維持清晰的溝通和有效的合作，以達成目標；
(c) 制定和實施以主要績效指標和反饋機制為核心、與部門目標一致的績效監察框架，以推動持續改進和有效管理；
(d) 就持續轉變的工作和外圍環境、整體服務的最新需求和員工發展趨勢等情況，提供訓練和發展需要的建議；識別合作措施，制定變革管理和提升部門文化的策略；以及規劃、制定和實施策略性和能力提升培訓計劃，以裝備員工應對未來的各項挑戰；以及
(e) 執行由高級管理層指派的其他職務。

(a) to study and advise on various policy and project initiatives in relation to human resource management in the Department having regard to the service-wide requirements; promote collaboration amongst all stakeholders, as well as devise and advise on effective strategies in ensuring successful delivery of the initiatives;
(b) to engage with stakeholders and other relevant parties to align the efforts on various initiatives, ensuring clear communication and effective collaboration to achieve project goals;
(c) to develop and implement a framework for performance monitoring that aligns with departmental goals, focusing on key performance indicators and feedback mechanisms to drive continuous improvement and effective management;
(d) to advise on learning and development needs with regard to the ever-changing working and external environment, updated service-wide needs and evolving characteristics of the workforce, etc.; identify collaborative measures and formulate strategies for change management and improvement of organisation culture; and plan, formulate and implement strategic training and capacity-building programmes to prepare the workforce for upcoming challenges; and
(e) to undertake other duties as assigned by the senior management.