(1) 處理／協助處理軟件基礎設施的推行、支援和維修保養工作，包括： (i) 在內部網絡和互聯網非軍事區內，負責網頁、應用系統和數據庫平台的安裝、調試、維修保養和管理工作，包括在生產、開發、測試、培訓和災難恢復環境中進行，並須保持高可用性、高可靠度和高性能表現 ; (ii) 提供技術支援，幫助應用團隊和各支援團隊進行持續或以個別項目為本的工作，包括但不限於可行性研究、產品評估、解決方案設計、制訂規模、系統推行和測試、性能調整、故障修復等; (2) 與其他團隊協調和合作，以支援資訊科技基礎設施，包括Microsoft Windows及IBM AIX伺服器（實體及虛擬伺服器）、系統健康檢查及服務監察、日常系統管理等; (3) 處理／協助處理與數據庫和應用軟件有關的軟件和服務的採購工作，以及軟件許可證更新及服務續期和軟件的維修保養； (4) 處理／協助處理有關數據庫、應用軟件及相關技術的評估工作； (5) 處理／協助處理有關系統發展及維修項目的品質控制工作； (6) 為終端用戶提供資訊科技培訓；以及 (7) 擬備、審核和更新程序、報告等文件。

(1) To undertake/assist in the implementation, support and maintenance activities for the software infrastructure, including: (i) installing, commissioning, maintaining and managing the web, applications and database platforms in the internal network and internet demilitarized zones, including in the production, development, testing, training and disaster recovery environment, with very high availability, reliability and good performance; (ii) providing technical support and assisting application teams and various support teams in ongoing or project-based activities, including but not limited to feasibility studies, product evaluations, solution design, capacity sizing, system implementation and testing, performance tuning, trouble-shooting, etc.; (2) To coordinate and collaborate with other support teams in supporting the IT infrastructure, including Microsoft Windows and IBM AIX servers (physical and virtual servers), health-checking and service monitoring, ongoing system administration, management, housekeeping, etc.; (3) To undertake/assist in the procurement of software and services related to database and application software, as well as license and services renewal and software maintenance; (4) To undertake/assist in the evaluation of database and application software and related technologies; (5) To undertake/assist in the quality control on development and maintenance activities; (6) To provide IT training for end users; and (7) To prepare, examine and update documentations, including procedures and reports.