(1) To undertake/assist in the implementation, support and maintenance activities for the software infrastructure, including: (i) installing, commissioning, maintaining and managing the web, applications and database platforms in the internal network and internet demilitarized zones, including in the production, development, testing, training and disaster recovery environment, with very high availability, reliability and good performance; (ii) providing technical support and assisting application teams and various support teams in ongoing or project-based activities, including but not limited to feasibility studies, product evaluations, solution design, capacity sizing, system implementation and testing, performance tuning, trouble-shooting, etc.; (2) To coordinate and collaborate with other support teams in supporting the IT infrastructure, including Microsoft Windows and IBM AIX servers (physical and virtual servers), health-checking and service monitoring, ongoing system administration, management, housekeeping, etc.; (3) To undertake/assist in the procurement of software and services related to database and application software, as well as license and services renewal and software maintenance; (4) To undertake/assist in the evaluation of database and application software and related technologies; (5) To undertake/assist in the quality control on development and maintenance activities; (6) To provide IT training for end users; and (7) To prepare, examine and update documentations, including procedures and reports.

(1) A Hong Kong bachelor’s degree in Information Technology, or equivalent; (2) Level 2 (Grade E before 2007) or above in both Chinese Language and English Language (Syllabus B before 2007) in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) or the Hong Kong Certificate of Education Examinations (HKCEE), or equivalent; (3) A minimum of 3 years’ full time post-qualification working experience in IT field with at least 2 years’ technical support experience including 1 year’s working experience in database/application server support and 1 year’s working experience in server administration and support; (4) Solid working experience in one or more of the following areas and proficient in using the relevant tools: Oracle Database, Microsoft SQL Server, WebLogic Application Server, Tomcat, IBM AIX, Microsoft Windows Server, application performance monitoring, SQL tuning; (5) Experience in providing 24x7 support is an advantage; (6) Experience in supporting IT infrastructure with high availability setup across 2 or more data centres is an advantage; (7) Resume must provide career history as well as relevant skills and experience in chronological order; (8) Good verbal/written and interpersonal communication skills in both Chinese and English; and (9) Diligent, with great initiative and good analytical and problem solving abilities.