處理所有公開訪問活動、跟進物料狀況及保持物料狀況良好,以提升本署形象、就妥善維修事宜盡快向有關分部匯報,以及支援公共關係經理,包括: <br> <br>1. 處理查詢及投訴時,確保溝通良好,有禮及有效,包括親自向負責人員了解處理查詢/投訴的進度及成效。 <br>2. 保持物料的狀況良好,以提升本署形象。 <br>3. 根據現行國際標準,協助統籌、編撰及出版本署的年度可持續發展報告。 <br>4. 監察每天相關新聞報道,並安排向高級管理階層及負責人員傳閱。 <br>5. 招待本地學校/團體、內地及外國訪問團參觀本署設施。 <br>6. 推行公眾教育及宣傳活動,以提升本署形象和加強公眾對本署工作及服務的認識。有關職責包括編製部門宣傳物品,如宣傳單張、短片、動畫等;協助開放日的工作;以及籌辦其他宣傳活動。 <br>7. 支援本署的中學外展教育計劃,以加強學生對本署工作及服務的認識。 <br>8. 監察有關清理淤塞渠道的顧客意見調查,以改善為各部門提供的服務。 <br>9. 收集部門數據,以供編撰報告。 <br>10. 協助籌辦媒體活動,包括專題訪問、新聞簡報會、每年會見傳媒的實地採訪,以及傳媒午宴。 <br>11. 參與為大型項目籌辦的公共關係宣傳活動。 <br>12 .監察本署網頁,確保為公眾提供優質服務。 <br>13. 支援各分部舉辦本署30周年慶祝活動。 <br> <br>(註:獲取錄者或需不定時工作。)
職責
To handle all public site visits, to keep track of the condition of the material and to manage the material to a decent condition to uplift DSD’s positive image promptly report to divisions for proper maintenance and to support the Public Relations Manager, including - <br> <br>1. To ensure good, courteous and effective communication in handling enquiries and complaints. This would include personal following up with subject officers on checking progress and effectiveness of enquiries/complaints handling. <br>2. To manage the material to a decent condition to uplift DSD’s positive image. <br>3. To assist in coordinating, compiling and publishing the annual DSD Sustainability Reports as per prevailing international standards. <br>4. To monitor relevant news reports daily and arrange for circulation to senior management and subject officers. <br>5. To guide tours to DSD facilities for local schools/organisations, mainland and foreign delegations, etc. <br>6. To implement public education and publicity activities in enhancing DSD’s image, and public’s understanding of DSD’s work and services. Responsibilities include preparing departmental publicity materials such as publicity leaflets, videos, animation etc; assisting in Open Days; and organizing other promotional activities. <br>7. To provide support to DSD’s outreach education programme for secondary schools so as to enhance the students’ understanding of DSD’s work and services. <br>8. To overs customer feedback survey on the clearance of blocked drains and serwers for service improvement for the departments. <br>9. To collate departmental statistics for compiling different reports. <br>10. To assist in organizing media activities including feature interviews, press briefings, annual meet-the-media site visit; and media lunch. <br>11. To participate in PR promotional work organized by event organisers engaged under key projects. <br>12. To monitor DSD website to ensure quality services for the public. <br>13. To provide support to divisions in carrying out DSD 30th Anniversary celebration events. <br> <br>(Note: The successful candidate may be required to work irregular hours.)
入職條件
申請人須─ <br> <br>1. 持有香港的大學學位,或具同等學歷;持有傳播學、公共關係或新聞學學位的申請人可獲優先考慮; <br>2. 符合語文能力要求,在綜合招聘考試兩張語文試卷(中文運用及英文運用)中取得「二級」成績,或在其他考試取得同等成績
註(i)] ; <br>3. 具備良好中英文寫作技巧
[註(ii)] ,能操流利粵語及英語,精通普通話更佳; <br>4. 具備良好的人際溝通和協商技巧;以及 <br>5. 熟悉個人電腦操作,如微軟辦公室和中文文書處理。
Candidates should - <br> <br>1. have a degree from a Hong Kong university, or equivalent; preferably in Communications, Public Relations and Journalism; <br>2. met the language proficiency requirements of ‘Level 2’ results in the two language papers
Note (i)] (Use of Chinese and Use of English) in the Common Recruitment Examination(CRE), or equivalent; <br>3. have good writing skills in Chinese and English
Note (ii)] and be fluent in spoken Cantonese and English, proficiency in Putonghua is an advantage; <br>4. have good interpersonal, communication and negotiation skills; and <br>5. have good knowledge in PC operation such as MS office and Chinese Word Processing.
入職條件(註)
- (i)綜合招聘考試中文運用及英文運用試卷的成績分為「二級」、「一級」或「不及格」,並以「二級」為最高等級。 <br> 香港中學文憑考試中國語文科第5級或以上成績;或香港高級程度會考中國語文及文化、中國語言文學或中國語文科C級或以上的成績,會獲接納為等同綜合招聘考試中文運用試卷的「二級」成績。香港中學文憑考試中國語文科第4級成績;或香港高級程度會考中國語文及文化、中國語言文學或中國語文科D級的成績,會獲接納為等同綜合招聘考試中文運用試卷的「一級」成績。 <br> 香港中學文憑考試英國語文科第5級或以上成績;或香港高級程度會考英語運用科C級或以上成績;或General Certificate of Education (Advanced Level) (GCE A Level) English Language科C級或以上成績,會獲接納為等同綜合招聘考試英文運用試卷的二級成績。香港中學文憑考試英國語文科第4級成績;或香港高級程度會考英語運用科D級成績;或GCE A Level English Language科D級成績,會獲接納為等同綜合招聘考試英文運用試卷的一級成績。 <br> 在International English Language Testing System (IELTS) 學術模式整體分級取得6.5或以上,並在同一次考試中各項個別分級取得不低於6的成績的人士,在IELTS考試成績的兩年有效期內,會獲接納為等同綜合招聘考試英文運用試卷的「二級」成績。IELTS考試成績必須在職位申請期內其中任何一日有效。 <br> <br>
- (ii)申請人在面試前或須通過筆試。



