(a) 協助多層大廈現有之互助委員會及業主立案法團增進對環境問題及公共事務之興趣，以及組織該等委員會與法團之會員，成立幹練之社團小組，從事社區工作；
(b) 在各類多層大廈，鄉村或團體協助成立互助委員會及業主立案法團；
(c) 協助招募居民聯絡大使，並鼓勵及協助多層大廈之互助委員會成立多層業主立案法團等永久性團體；
(d) 依照民政事務處職員之指示，進行大廈探訪及撰寫大廈探訪報告，以及保存完備之工作紀錄；
(e) 協助互助委員會之註冊事宜；
(f) 協助監督服務承辦商及監察服務承辦商的工作進度；
(g) 在有需要時，協助民政事務處職員解決有關樓宇管理之問題；
(h) 依照民政事務專員／民政事務助理專員之指示，鼓勵市民參與撲滅罪行運動，清潔香港運動及其他運動；
(i) 在有需要時，協助進行調查研究工作；
(j) 轉達市民之意見及反應；
(k) 協助推行社區中心及社區會堂之活動及其管理工作；
(l) 協助解答市民查詢；及
(m) 處理任何其他指定之適當工作。

(a) To assist existing Mutual Aid Committees and Owners Corporations in multi-storey buildings in furthering their interests in environmental problems and public affairs and organising members to form effective social groups for community work;
(b) To assist in the formation of Mutual Aid Committees/Owners Corporations in multi-storey buildings, villages or among groups of people;
(c) To assist in recruiting Resident Liaison Ambassadors, and to encourage and assist Mutual Aid Committees in multi-storey buildings to form themselves into permanent bodies such as Multi-storey Building Owners Corporations;
(d) To keep comprehensive work records, conduct building visits and write visit reports afterwards under the instructions and guidance of District Office staff;
(e) To assist in the registration of Mutual Aid Committees;
(f) To assist in monitoring service providers and their work progress;
(g) To assist District Office staff in resolving matters relating to building management when required;
(h) To promote community involvement in the Fight Crime Campaign, Clean Hong Kong Campaign and other campaigns in such manner as directed by the District Officer/Assistant District Officer;
(i) To assist in surveys as and when required;
(j) To provide feedback and sound out public opinion;
(k) To assist in the supervision of activities and management of community centres and halls;
(l) To answer public enquiries; and
(m) To handle any other appropriate duties assigned.