Deputy Manager, Information Technology (Ref: DMIT/01/2023)
投資推廣署現正物色一位充滿熱忱的優秀專才，加入投資推廣署的資訊科技組，擔任資訊科技副經理一職。你將需要維護及提升現有的資訊科技基礎設施及系統、解決複雜資訊科技問題、提供迅速而有效的資訊科技支援服務，並協助管理資訊科技項目。
職責 • 協助提供資訊科技技術支援，包括伺服器室營運、系統伺服器硬件及軟件、網絡硬件及軟件，以及通訊網絡等； • 執行政府資訊科技政策及指引，確保資訊科技系統及服務暢順運作並進行維護； • 提供資訊科技支援服務，包括求助台服務、解決用戶問題、產品評估、設定工作間及網絡設備、堵塞保安漏洞，以及進行系統維護工作； • 處理事故及故障，並管理變革； • 協助資訊科技項目管理，並協調各資訊科技項目的工作； • 執行一般資訊科技管理任務；以及 • 按需要在非辦公時間工作，並執行上級指派的特別職務。
Invest Hong Kong (InvestHK) is looking for a passionate and high-calibre professional to join the Information Technology Management Unit of InvestHK as Deputy Manager, Information Technology. In this role, you will need to maintain and enhance existing information technology (IT) infrastructure and systems, resolve complex IT issues, provide efficient and effective IT support services, and assist in managing IT projects.
Duties • To assist in IT technical support, including computer room operation, system server hardware and software, network hardware and software and communication network links, etc.; • To implement Government IT policies and guidelines so as to facilitate operation and maintenance of IT systems and services; • To provide IT support services including help-desk service, troubleshooting user problems, product evaluation, setting up workstations and network equipment, resolving security vulnerabilities and performing system maintenance work; • To perform tasks on incident handling, problem resolution and change management; • To assist in project management and coordinate tasks of various IT projects; • To perform general IT administration tasks; and • To work in non-office hours on a need basis and perform ad hoc duties assigned by supervisors.
• 持有香港任何一所大學所頒授的資訊科技、計算機科學或相關學科的學士學位，或具同等學歷； • 具備最少三年與資訊科技相關的全職工作經驗，當中最少一年須為管理資訊科技基礎設施的實際經驗； • 具備以下技術／產品的知識及經驗者更佳：VMware虛擬化平台、思科路由器及交換機、Microsoft Active Directory、端點安全軟件，以及防火牆； • 持有以下資訊科技相關認證者更佳：VMware Certified Professional (VCP)、Information Technology Infrastructure Library (ITIL)及Project Management Professional (PMP) ；以及 • 符合語文能力要求，即在綜合招聘考試的英文運用試卷中取得「二級」成績，以及中文運用試卷中取得「一級」成績，或具備同等成績（見註(a)至(c)）。
• A Bachelor’s degree in information technology, computer science or related disciplines from a Hong Kong university, or equivalent; • A minimum of three years of full-time work experience in IT, including at least one year of hands-on experience on managing IT infrastructure; • Knowledge and experience in the following technologies / products would be advantageous: VMware virtualisation platform, Cisco routers and switches, Microsoft Active Directory, endpoint security software, and firewall; • Holder of IT related certification(s), such as VMware Certified Professional (VCP), Information Technology Infrastructure Library (ITIL) and Project Management Professional (PMP) would be advantageous; and • Meet the language proficiency requirements of “Level 2” result in the Use of English paper and “Level 1” result in the Use of Chinese paper in the Common Recruitment Examination (CRE), or equivalent (see Notes
