(a) System administration of Domino servers and support of IBM Notes; (b) Managing and providing technical support for Android and iOS mobile devices; (c) Monitoring the operation of various systems; (d) Providing troubleshooting, support and maintenance services for information systems and IT equipment; (e) Implementing IT projects; (f) Formulating IT solutions to improve business operation; (g) Collecting requirements and preparing requirement specifications and assignment briefs; (h) Evaluating proposals for the procurement of computer hardware, software and IT services; (i) Monitoring service delivery and assisting in acceptance test; (j) Preparing user guides and providing training to end-users; (k) Providing on-site and off-site support services to users; (l) Providing hardware and software installation services; (m) Monitoring of site preparation; and (n) Keeping track of inventory records. (Note: Contract Assistant Information Technology Officer may be required to work irregular hours.)

(a) A Hong Kong degree in Information Technology (IT) or Computer Science, or equivalent; (b) At least 2 years’ post-qualification IT experience in server administration, IT project implementation, maintenance, documentation, and user training; (c) Hands-on experience and solid knowledge in MS Windows (2000/XP/Vista/7). Windows 2000/2003/2008 servers and its clustering technology, SAN, Microsoft AD, Cisco WiFi equipment, IPv6, DNS, DHCP, Group Policy, Microsoft WSUS, antivirus software, and industrial best practices of IT security; (d) Knowledge and experience in facility management, site preparation and TCPIP network and team leading/supervision; (e) Good customer service, interpersonal and analytical skills; (f) Met the language proficiency requirements of Level 2 or above in Chinese Language and English Language in the Hong Kong Diploma of Secondary Education Examination or Hong Kong Certificate of Education Examination (HKCEE), or equivalent [For non-civil service appointment purpose, ‘Grade E’ in Chinese Language and English Language (Syllabus B) in the HKCEE before 2007 is accepted administratively as comparable to ‘Level 2’ in Chinese Language and English Language in the HKCEE in 2007 and henceforth]; and (g) Candidates with two or more of the following industry certifications: CLS/CLP, MCP/MCSE, CCNA/CCNP, CCSA NGX, CISSP or with technical expertise in Government office automation solutions including Confidential Mail System, IT security management and the development and operation of large and complex computer systems and networks using current information technology will have an advantage.