(a) To process applications under the Caring and Sharing Scheme (the Scheme) and assist in scheme administration;
(b) To provide clerical support in office administration, accommodation, system testing in relation to the Scheme;
(c) To handle enquiries and complaints about the Scheme;
(d) To assist in preparing routine correspondence/documents; and
(e) To undertake any other duties as assigned by senior officers.

Note: The successful candidate(s) may be required to work irregular hours on shift and on Saturdays, Sundays and public holidays, and it may be necessary to perform outdoor promotional activities occasionally. Subject to operational need, they may also be deployed to work in other Division within the same Department.

Candidates should have –
(a) attained five subjects at Level 2/Grade E or above in the Hong Kong Certificate of Education Examination (HKCEE)/Hong Kong Diploma of Secondary Education Examination (HKDSEE) [see Note (1)] (including Chinese Language and English Language [see Note (2)]);
(b) full-time working experience in clerical, administration work, administration of subsidy schemes or customer service work, with experience in the Government/public sector organisation being an advantage;
(c) good command of both Chinese and English. Proficiency in Putonghua or other languages is an advantage [see Note (3)];
(d) equipped with good computer knowledge; and
(e) good logical thinking, customer service and communication skills.