(1) 推廣於民事案件中採取法庭訴訟以外的方式解決爭議；

(2) 為爭議各方進行調解前諮詢和深入會面環節，以便因應爭議性質而評估他們是否適合進行調解；如情況合適，安排適當個案轉介予認可調解員及其他支援服務；並及於調解過程中提供所需協助；

(3) 與各志願團體和法定機構、專職調解的私人執業人員及法律業界保持聯繫；

(4) 協助總司法行政主任（調解事務）就調解事宜進行研究及擬備文件、演詞、諮詢文件和宣傳資料；

(5) 協助總司法行政主任（調解事務）推行調解計劃，並於所選定的合適地點（包括新的區域法院綜合大樓）設立綜合調解辦事處及／或排解糾紛辦事處；

(6) 管理綜合調解辦事處的運作，並監督組內的下屬員工；以及

(7) 必要時代理總司法行政主任（調解事務）的職務，及履行不時由上級指派的其他相關職務。

(1) To promote the settlement of civil disputes by a means other than litigation in court;

(2) To conduct pre-mediation consultations and enhanced intake sessions for disputing parties to make assessment of their suitability for mediation having regard to the nature of the disputes and, where appropriate, make suitable referrals to accredited mediators and other support services, and provide facilitation services as necessary in the course of mediation;

(3) To maintain liaison with voluntary and statutory organisations, private practitioners specialising in mediations and the legal profession;

(4) To assist the Chief Judiciary Executive (Mediation Affairs) (CJE(MA)) in conducting researches and preparing documents, speeches, papers and promotional materials on mediation;

(5) To assist the CJE(MA) in implementing mediation schemes and setting up the Integrated Mediation Office and/or dispute resolution related office(s) in venues as suitably identified including the new District Court Complex;

(6) To oversee the Integrated Mediation Office’s operation and supervise the subordinate staff in the team; and

(7) To deputise the CJE(MA) when necessary and undertake other relevant duties as assigned by the seniors from time to time.