The Chief Manager (HKTE) Engagement and Support will assist Deputy Director of HKTE in delivering duties to formulate trawling strategies for talents attraction and provide facilitation and assistance to talents. Duties include –

• (a)to oversee the operation of the Engagement and Talent Support Section;
• (b)to engage business sectors, employers and trade associations to organise activities and events for talents to help them in building local networks for seeking employment and opportunities in Hong Kong;
• (c)to maintain and develop a network of talents in Hong Kong, Mainland and overseas as a strong foundation for HKTE’s further engagement and outreaching efforts in scouting and trawling talents;
• (d)to consider and draw up a menu of settlement support service for talents in Hong Kong and collaborate with suitable partners, including service consultants or intermediaries to provide the support service and handle enquiries and requests for assistance in settlement support;
• (e)to oversee the good provision of enquiry service and settlement support service for talents/potential talents and efficient handling of related complaints;
• (f)to conduct regular and ongoing user surveys to tap views from users to service enhancement; and
• (g)to perform any other duties as assigned by senior officers.

Candidates must be permanent residents of the Hong Kong Special Administrative Region (HKSAR) at the time of appointment and should have –

• (a)a Bachelor’s degree from a university in Hong Kong, or equivalent;
• (b)a minimum of 13 years’ full-time post-qualifications work experience, including at least five years of work experience at senior managerial level in private and/or public sectors;
• (c)met the language proficiency requirement of Level 3 or above in English Language (Syllabus B before 2007) and Chinese Language in the Hong Kong Certificate of Education Examination (HKCEE) or the Hong Kong Diploma of Secondary Education Examination (HKDSEE), or equivalent;

• (d)excellent interpersonal and communication skills with good command of written and spoken English and Chinese (Cantonese and Putonghua);
• (e)proven experience in supervising and leading teams, preferably in dealing with different parties in the business sectors, employers and trade associations, etc.; organising activities, gatherings, events and functions for big groups of people; handling enquiries and complaints; providing support to requests for assistance; conducting user surveys and analysing survey results; monitoring performance of consultants/service contractors; handling personnel, and general administration matters of companies/organisations; and
• (f)strong leadership and managerial skills to oversee and guide a team up to the level of senior managers over strategic planning, programme implementation, stakeholder liaison and event management.