(a) To process applications for the Student Grant including data verification, handling exceptional cases, and conducting random checks, etc.;
(b) To handle enquiries and complaints in relation to the Student Grant from the applicants, schools and the public;
(c) To assist in liaising with relevant Bureaux/Departments/Divisions and schools in processing applications and disbursement of the Student Grant, including arranging distribution and collection of forms and conducting user acceptance tests of IT system enhancement;
(d) To assist in drafting/updating school circular memorandum and guidance notes for application of the Student Grant, and prepare/update related documents for the publicity campaigns and internal reference materials (e.g. operation manuals, briefs, reports, meeting minutes, etc.);
(e) To assist in organizing briefing sessions and meetings with relevant Bureaux/Departments/Divisions;
(f) To perform administrative duties and any other duties as assigned by supervisors; and
(g) Irregular work hours may be required.

(a) A Hong Kong bachelor's degree, or equivalent;
(b) Met the language proficiency requirements of Level 2 in the two language papers [Use of Chinese (UC) and Use of English (UE)] in the Common Recruitment Examination (CRE), or equivalent [See Note (ii)];
(c) A good command of both Chinese and English;
(d) Possess good communication skills, fluent in spoken English, Putonghua or other languages preferred;
(e) 3 years' post-qualification full-time administration working experience with good job records;
(f) Working experience in customer service or administering subsidy schemes preferred;
(g) Working experience in schools, public organizations or government departments/bureau preferred;
(h) Proficiency in the application of common business software (Microsoft Office Word and Excel); and
(i) Able to work and solve problems independently;
[Remarks : This post is opened to male and female applicants.]