(a) 處理學生津貼的申請，包括資料核實、處理特殊個案、及進行抽樣檢查等；
(b) 處理來自申請人、學校和公眾有關學生津貼的查詢和投訴；
(c) 協助與有關決策局／部門和學校聯絡，處理申請和發放學生津貼，包括安排分發和收集表格，並為其資訊科技系統優化進行用戶驗收測試；
(d) 協助擬備／更新有關津貼計劃的學校通函和申請指引、及準備／更新有關宣傳活動的相關文件和內部參考資料(例如工作指引、簡介、報告、會議記錄等)；
(e) 協助舉辦簡介會，並為與相關決策局／部門／分部的會議提供支援；
(f) 執行行政支援及由上級指派的其他工作；以及
(g)可能須不定時工作。

(a) To process applications for the Student Grant including data verification, handling exceptional cases, and conducting random checks, etc.;
(b) To handle enquiries and complaints in relation to the Student Grant from the applicants, schools and the public;
(c) To assist in liaising with relevant Bureaux/Departments/Divisions and schools in processing applications and disbursement of the Student Grant, including arranging distribution and collection of forms and conducting user acceptance tests of IT system enhancement;
(d) To assist in drafting/updating school circular memorandum and guidance notes for application of the Student Grant, and prepare/update related documents for the publicity campaigns and internal reference materials (e.g. operation manuals, briefs, reports, meeting minutes, etc.);
(e) To assist in organizing briefing sessions and meetings with relevant Bureaux/Departments/Divisions;
(f) To perform administrative duties and any other duties as assigned by supervisors; and
(g) Irregular work hours may be required.