• (a)vetting and processing cases of applications (including collecting and verifying information and supporting documents, following up on the cases, etc.);
• (b)manning hotlines and counters, handling and answering public enquiries, and conducting interviews with applicants and others;
• (c)providing clerical support (including word processing, data entry and information search, etc.);
• (d)providing other general office support (including photocopying, filing and delivering documents, etc); and
• (e)performing other duties as assigned by senior officers.

Applicants should -

• (i)have

• (1)Level 2 or equivalent or above in five subjects including Chinese Language, English Language and Mathematics in the Hong Kong Diploma of Secondary Education Examination (HKDSEE)

• (2)Level 2 / Grade E or above in five subjects including Chinese Language, English Language and Mathematics in the Hong Kong Certificate of Education Examination (HKCEE)

• (ii)have a minimum of 2 years full-time working experience and good job records (please provide supporting document);
• (iii)have good command of spoken and written Chinese and English;
• (iv)be skilful in the operation of computer softwares (e.g. MS Word, Excel, etc.), and familiar with the use of Chinese and English word processing; and
• (v)preferably have customer service experience (please indicate clearly on the application form).