• (1)To review the existing business operation procedures and design the to-be procedures, both operational and system workflow, to support the implementation of the Integrated Student Financial Assistance System (ISFAST);
• (2)To coordinate and consolidate user requirements from different user divisions for implementation of the ISFAST;
• (3)To familiarize with the existing computer systems and various financial assistance schemes and, by referencing the systems and user requirements, draft the functional requirements for ISFAST during the System Analysis and Design Stage;
• (4)To perform quality control on the deliverables of system implementation, including preparation of user acceptance test plans and contingency plans, conducting of user acceptance test, system integration test, load test, disaster recovery drill test, documentation reviews and progress monitoring;
• (5)To act as the bridge between user divisions and IT developers and collaborate with relevant divisions to ensure business requirements are met; and
• (6)To devise and manage the detailed organisation re-structuring plan as member of the Change Management Team.

Candidates should

• (1)hold a local degree or equivalent;
• (2)have a minimum of 5 years post-qualification full-time working experience with good job records, with at least 2 years of experience as a liaison officer between business units and technology teams, transcribing business requirements to system requirements for system design, implementation, enhancement and on-going support, and coordinating with business users to perform quality control and review on the system deliverables;
• (3)be proficient in Chinese and English and have effective communication skills;
• (4)have good computer knowledge; and
• (5)possess strong customer service mind and sense of responsibility and be self-motivated.