職責
(a) 領導員工管理資助計劃，包括新措施的籌備工作、為計劃管理提供支援、覆核和審批申請等；
(b) 就辦公室行政、系統發展、項目管理等與資助計劃有關的事宜提供行政支援；
(c) 協助處理投訴、上訴及一般查詢；
(d) 執行資助計劃的支援職責，例如熱線服務、審批指引的檢討、用戶驗收測試、統計報表、津貼發放等；
(e) 協助資助計劃的宣傳工作；以及
(f) 處理由上級指派的其他工作。
註：視乎部門的運作需要，成功獲聘者可能須輪班當值、不定時工作（包括星期六、日及公眾假期）及超時工作。他／她會被分派到部門包括在職家庭津貼辦事處或學生資助處的辦公室工作。
(b) 就辦公室行政、系統發展、項目管理等與資助計劃有關的事宜提供行政支援；
(c) 協助處理投訴、上訴及一般查詢；
(d) 執行資助計劃的支援職責，例如熱線服務、審批指引的檢討、用戶驗收測試、統計報表、津貼發放等；
(e) 協助資助計劃的宣傳工作；以及
(f) 處理由上級指派的其他工作。
註：視乎部門的運作需要，成功獲聘者可能須輪班當值、不定時工作（包括星期六、日及公眾假期）及超時工作。他／她會被分派到部門包括在職家庭津貼辦事處或學生資助處的辦公室工作。
(a) To lead a team of staff in administering financial assistance schemes, including preparatory work for new initiatives, provision of support in scheme administration, reviewing and approving applications, etc.;
(b) To provide executive support in office administration, system development, project management and other matters relating to the financial assistance schemes;
(c) To assist in handling complaints, appeals and general enquiries;
(d) To perform support duties for financial assistance schemes e.g. hotline service, review of the vetting guidelines, user acceptance test, statistical returns, disbursement of payment, etc.;
(e) To assist in publicity work relating to the financial assistance schemes; and
(f) To undertake any other duties as assigned by senior officers.
Note: Subject to operational requirement of the department, the appointed candidate may be required to perform shift duties, work irregular hours and overtime (including on Saturdays, Sundays and public holidays). He / She will be deployed to work in offices within the same Department including the Working Family Allowance Office or Student Finance Office.
(b) To provide executive support in office administration, system development, project management and other matters relating to the financial assistance schemes;
(c) To assist in handling complaints, appeals and general enquiries;
(d) To perform support duties for financial assistance schemes e.g. hotline service, review of the vetting guidelines, user acceptance test, statistical returns, disbursement of payment, etc.;
(e) To assist in publicity work relating to the financial assistance schemes; and
(f) To undertake any other duties as assigned by senior officers.
Note: Subject to operational requirement of the department, the appointed candidate may be required to perform shift duties, work irregular hours and overtime (including on Saturdays, Sundays and public holidays). He / She will be deployed to work in offices within the same Department including the Working Family Allowance Office or Student Finance Office.
入職條件
(a) 持有本港大學學士學位或同等學歷；
(b) 於取得上述學歷後，有最少六年全職行政或管理資助計劃的工作經驗，其中一年須屬管理階層，有在政府部門／公營機構的相關工作經驗者佔優；
(c) 中英文俱佳，並在綜合招聘考試兩張語文試卷(中文運用及英文運用)中取得「2 級」成績，或具備同等成績[見註1及2]；
(d) 能操流利普通話或其他語言者佔優[見註3] ；
(e) 具備良好電腦應用知識；以及
(f) 人際關係及溝通技巧俱佳。
證明文件：申請人必須提供證明文件以證明他們獲得上述的學歷和工作經驗；倘若申請人未能提供此等證明文件，申請將不獲受理。
(b) 於取得上述學歷後，有最少六年全職行政或管理資助計劃的工作經驗，其中一年須屬管理階層，有在政府部門／公營機構的相關工作經驗者佔優；
(c) 中英文俱佳，並在綜合招聘考試兩張語文試卷(中文運用及英文運用)中取得「2 級」成績，或具備同等成績[見註1及2]；
(d) 能操流利普通話或其他語言者佔優[見註3] ；
(e) 具備良好電腦應用知識；以及
(f) 人際關係及溝通技巧俱佳。
證明文件：申請人必須提供證明文件以證明他們獲得上述的學歷和工作經驗；倘若申請人未能提供此等證明文件，申請將不獲受理。
(a) a bachelor’s degree from a university in Hong Kong, or equivalent;
(b) a minimum of six years’ post-qualification full-time working experience in administration work or administration of financial assistance schemes and at least one year at managerial level, with relevant experience in the Government/public sector organisations being an advantage;
(c) good command of both Chinese and English and have met the language proficiency requirements of "Level 2" results in the two language papers (Use of Chinese and Use of English) in the Common Recruitment Examination (CRE) or equivalent (see Notes 1 and 2);
(d) proficiency in Putonghua or other languages is an advantage (see Note 3)
(e) equipped with good computer knowledge; and
(f) good interpersonal and communication skills.
Supporting Document: Applicants must provide supporting documents proving that they have obtained the above-mentioned academic qualifications and working experience. Applications will not be considered if applicants fail to provide such documents.
(b) a minimum of six years’ post-qualification full-time working experience in administration work or administration of financial assistance schemes and at least one year at managerial level, with relevant experience in the Government/public sector organisations being an advantage;
(c) good command of both Chinese and English and have met the language proficiency requirements of "Level 2" results in the two language papers (Use of Chinese and Use of English) in the Common Recruitment Examination (CRE) or equivalent (see Notes 1 and 2);
(d) proficiency in Putonghua or other languages is an advantage (see Note 3)
(e) equipped with good computer knowledge; and
(f) good interpersonal and communication skills.
Supporting Document: Applicants must provide supporting documents proving that they have obtained the above-mentioned academic qualifications and working experience. Applications will not be considered if applicants fail to provide such documents.
入職條件(註)
(1) 香港中學文憑考試中國語文科第5級或以上成績會獲接納為等同綜合招聘考試中文運用試卷的二級成績。香港中學文憑考試英國語文科第5級或以上成績會獲接納為等同綜合招聘考試英文運用試卷的二級成績。
(2) 香港高級程度會考中國語文及文化、中國語言文學或中國語文科C級或以上的成績會獲接納為等同綜合招聘考試中文運用試卷的二級成績。香港高級程度會考英語運用科或General Certificate of Education (Advanced Level) (GCE A Level) English Language 科C級或以上的成績會獲接納為等同綜合招聘考試英文運用試卷的二級成績。
(3) 申請人須在申請表 [通用表格第340號（3/2013修訂版)] 的「專業資格」部分填寫其熟練的語言。
(2) 香港高級程度會考中國語文及文化、中國語言文學或中國語文科C級或以上的成績會獲接納為等同綜合招聘考試中文運用試卷的二級成績。香港高級程度會考英語運用科或General Certificate of Education (Advanced Level) (GCE A Level) English Language 科C級或以上的成績會獲接納為等同綜合招聘考試英文運用試卷的二級成績。
(3) 申請人須在申請表 [通用表格第340號（3/2013修訂版)] 的「專業資格」部分填寫其熟練的語言。
