(a) To process applications for the Student Grant including data verification, handling exceptional cases, and conducting random checks, etc.;
(b) To handle enquiries and complaints in relation to the Student Grant from the applicants, schools and the public;
(c) To assist in liaising with relevant Bureaux/ Departments/ Divisions and schools in processing applications and disbursement of the Student Grant,including arranging distribution and collection of forms and conducting user acceptance tests of Information Technology system enhancement;
(d) To assist in drafting/ updating school circular memorandum and guidance notes for application of the Student Grant, and prepare/ update related documents for the publicity campaigns and internal reference materials (e.g. operation manuals, briefs, reports, meeting minutes, etc.);
(e) To assist in organizing briefing sessions and meetings with relevant Bureaux/ Departments/ Divisions; and
(f) To perform administrative duties and any other duties as assigned by supervisors.

(a) A Hong Kong bachelor's degree, or equivalent;
(b) A good command of both Chinese and English and have met the language proficiency requirements of Level 2 in the two language papers (Use of Chinese and English) in the Common Recruitment Examination (CRE), or equivalent [Note (i)];
(c) Possess good communication skills, fluent in spoken English, Putonghua or other languages is an advantage;
(d) Able to work and solve problems independently;
(e) Proficiency in the application of common business software (Microsoft Office Word and Excel);
(f) 2 years' post-qualification full-time working experience with good job records;
(g) Working experience in customer service or administering subsidy schemes preferred; and
(h) Working experience in schools, public organizations or government departments/ bureaux preferred.