職責
(a) 協助系統工程師管理及維護資訊科技基礎架構，包括但不限於伺服器、虛擬化平台，儲存區域網絡等；及
(b) 執行支援日常運作的職責，包括系統管理、性能調整、故障排除、容量規劃等；及
(c) 設計各類系統維護及支援的程序，編寫各類技術及用戶文檔；及
(d) 向用戶提供訓練；及
(e) 管理承辦商之表現；及
(f) 監察資訊安全並迅速處理安全事故或漏洞；及
(g) 支援資訊保安工作，例如日誌審查、事故處理演練、安全意識培訓等；及
(h) 支援資訊科技安全評估和合規性審核；及
(i) 協助系統工程師維護和支援資訊科技安全系統和控制措施，以確保符合香港特別行政區政府的安全標準；及
(j) 協助系統工程師管理建立新系統及改善現有系統的項目；及
(k) 協助系統工程師管理支援隊伍，向內部及外部之用戶提供支援服務，監察及優化系統表現；及
(l) 協助系統工程師執行資訊科技相關的政策及其他資訊科技工作。
此職位或須通宵、於星期六、星期日、公眾假期及不定時工作，亦須在惡劣天氣(包括颱風及黑色暴雨)期間工作。獲聘用者須於短時間內上任及被調派至油麻地或長沙灣的1823辦公室工作。
(b) 執行支援日常運作的職責，包括系統管理、性能調整、故障排除、容量規劃等；及
(c) 設計各類系統維護及支援的程序，編寫各類技術及用戶文檔；及
(d) 向用戶提供訓練；及
(e) 管理承辦商之表現；及
(f) 監察資訊安全並迅速處理安全事故或漏洞；及
(g) 支援資訊保安工作，例如日誌審查、事故處理演練、安全意識培訓等；及
(h) 支援資訊科技安全評估和合規性審核；及
(i) 協助系統工程師維護和支援資訊科技安全系統和控制措施，以確保符合香港特別行政區政府的安全標準；及
(j) 協助系統工程師管理建立新系統及改善現有系統的項目；及
(k) 協助系統工程師管理支援隊伍，向內部及外部之用戶提供支援服務，監察及優化系統表現；及
(l) 協助系統工程師執行資訊科技相關的政策及其他資訊科技工作。
此職位或須通宵、於星期六、星期日、公眾假期及不定時工作，亦須在惡劣天氣(包括颱風及黑色暴雨)期間工作。獲聘用者須於短時間內上任及被調派至油麻地或長沙灣的1823辦公室工作。
(a) to assist the System Engineer to manage and maintain the IT infrastructure, including but not limited to servers, virtualization platform, SAN storage, etc; and
(b) to perform daily operation support duties including system administration, performance tuning, troubleshooting, capacity planning, etc.; and
(c) to design maintenance and support procedures, to prepare technical and end-user documentation; and
(d) to provide training to end-users; and
(e) to manage the performance of contractors; and
(f) to monitor information security and to respond rapidly to security incidents or breaches; and
(g) to support information security activities e.g. logs review, incident response drill, security awareness training, etc.; and
(h) to support IT security assessment and compliance audit; and
(i) to assist the System Engineer to maintain and support IT security systems and controls to ensure compliance with HKSAR Government security standards; and
(j) to assist the System Engineer to manage ad-hoc projects for new system implementation and enhancement to existing systems; and
(k) to assist the System Engineer in managing the system support team for providing system support services for internal and external users; and to monitor and optimize system performance; and
(l) to assist the System Engineer to execute relevant IT policies and perform other IT-related duties.
The job holder may be required to work overnight, on Saturdays, Sundays, public holidays and irregular hours, and to work in inclement weather such as during typhoons and black rainstorms. The successful candidate is required to assume duty at short notice and is subject to deployment to the 1823 offices in Yau Ma Tei or Cheung Sha Wan.
(b) to perform daily operation support duties including system administration, performance tuning, troubleshooting, capacity planning, etc.; and
(c) to design maintenance and support procedures, to prepare technical and end-user documentation; and
(d) to provide training to end-users; and
(e) to manage the performance of contractors; and
(f) to monitor information security and to respond rapidly to security incidents or breaches; and
(g) to support information security activities e.g. logs review, incident response drill, security awareness training, etc.; and
(h) to support IT security assessment and compliance audit; and
(i) to assist the System Engineer to maintain and support IT security systems and controls to ensure compliance with HKSAR Government security standards; and
(j) to assist the System Engineer to manage ad-hoc projects for new system implementation and enhancement to existing systems; and
(k) to assist the System Engineer in managing the system support team for providing system support services for internal and external users; and to monitor and optimize system performance; and
(l) to assist the System Engineer to execute relevant IT policies and perform other IT-related duties.
The job holder may be required to work overnight, on Saturdays, Sundays, public holidays and irregular hours, and to work in inclement weather such as during typhoons and black rainstorms. The successful candidate is required to assume duty at short notice and is subject to deployment to the 1823 offices in Yau Ma Tei or Cheung Sha Wan.
入職條件
申請人必須 -
(a)(i) 持有本港大學頒發的資訊科技、資訊系統、計算機科學、工程或相關學科學位，或具備同等學歷，並於取得相關學歷後累積兩年有關私有雲端網絡基礎設施和資訊安全支援及管理的全職工作經驗；或
(ii) 持有香港經評審的資訊科技、資訊系統、計算機科學、工程或相關學科的文憑或高級證書，或具備同等學歷，並於取得相關學歷後累積五年有關私有雲端網絡基礎設施和資訊安全支援及管理的全職工作經驗；及
(b) 持有效VMware Certified Professional – Data Center Virtualization (VCP – DCV) 認證為佳；及
(c) 操流利英語和粵語；及
(d) 擁有良好的溝通和人際關係技巧，並具備分析能力。
* 有關私有雲端網絡基礎設施和資訊安全支援及管理的工作經驗指下列任何一項：
1. 管理資訊安全設備和軟件，包括终端點保安(Carbon Black/Forescout)、防毒軟件(McAfee)、代理伺服器(Forcepoint)及電郵閘道器(Ironport/Trend Micro)等；
2. 管理Linux/視窗伺服器(包括安裝，強化和修補)；
3. 部署視窗及微軟產品(MDT and SCCM)；
4. 管理視窗Active Directory並有管理群組原則的實踐經驗；
5. 管理電郵伺服器(Microsoft Exchange)；
6. 管理刀鋒伺服器(HPE Blade Server)；
7. 管理儲存，包括儲存區域網絡、快閃儲存及網路附加儲存；或
8. 管理VMware EXSI及vCenter 6.5 或以上。
(a)(i) 持有本港大學頒發的資訊科技、資訊系統、計算機科學、工程或相關學科學位，或具備同等學歷，並於取得相關學歷後累積兩年有關私有雲端網絡基礎設施和資訊安全支援及管理的全職工作經驗；或
(ii) 持有香港經評審的資訊科技、資訊系統、計算機科學、工程或相關學科的文憑或高級證書，或具備同等學歷，並於取得相關學歷後累積五年有關私有雲端網絡基礎設施和資訊安全支援及管理的全職工作經驗；及
(b) 持有效VMware Certified Professional – Data Center Virtualization (VCP – DCV) 認證為佳；及
(c) 操流利英語和粵語；及
(d) 擁有良好的溝通和人際關係技巧，並具備分析能力。
* 有關私有雲端網絡基礎設施和資訊安全支援及管理的工作經驗指下列任何一項：
1. 管理資訊安全設備和軟件，包括终端點保安(Carbon Black/Forescout)、防毒軟件(McAfee)、代理伺服器(Forcepoint)及電郵閘道器(Ironport/Trend Micro)等；
2. 管理Linux/視窗伺服器(包括安裝，強化和修補)；
3. 部署視窗及微軟產品(MDT and SCCM)；
4. 管理視窗Active Directory並有管理群組原則的實踐經驗；
5. 管理電郵伺服器(Microsoft Exchange)；
6. 管理刀鋒伺服器(HPE Blade Server)；
7. 管理儲存，包括儲存區域網絡、快閃儲存及網路附加儲存；或
8. 管理VMware EXSI及vCenter 6.5 或以上。
Candidate should have -
(a)(i) a Hong Kong degree in Information Technology, Information System, Computer Science, Engineering or related discipline, or equivalent, and 2 years’ full-time working experience in private cloud infrastructure and information security support and management*, or
(ii) a Hong Kong accredited Diploma or High Certificate in Information Technology, Information System, Computer Science, Engineering or related discipline, or equivalent, and 5 years’ post qualification full-time working experiences in private cloud infrastructure and information security support and management*; and
(b) Valid certification of VMware Certified Professional – Data Center Virtualization (VCP – DCV) is a plus; and
(c) good command of spoken English and Cantonese; and
(d) good communication, inter-personal and analytical skills.
*Working experience in private cloud infrastructure and information security support and management refers to any of the following:
1. Administration of security appliances and software, e.g., Endpoints (Carbon Black/Forescout), Anti-virus(McAfee), Proxy Server (Forcepoint) and Email gateway (Ironport/Trend Micro) etc.;
2. Administration of Linux/Windows server (including installation, hardening and patching);
3. Windows and Microsoft products deployment (MDT and SCCM);
4. Administration of Windows Active Directory with hands-on experience in Group Policy administration;
5. Administration of email server (Microsoft Exchange);
6. Administration of blade servers (HPE Blade Server);
7. Storage management covering SAN, Flash and NAS; or
8. Administration of VMware EXSI and vCenter 6.5 or above.
(a)(i) a Hong Kong degree in Information Technology, Information System, Computer Science, Engineering or related discipline, or equivalent, and 2 years’ full-time working experience in private cloud infrastructure and information security support and management*, or
(ii) a Hong Kong accredited Diploma or High Certificate in Information Technology, Information System, Computer Science, Engineering or related discipline, or equivalent, and 5 years’ post qualification full-time working experiences in private cloud infrastructure and information security support and management*; and
(b) Valid certification of VMware Certified Professional – Data Center Virtualization (VCP – DCV) is a plus; and
(c) good command of spoken English and Cantonese; and
(d) good communication, inter-personal and analytical skills.
*Working experience in private cloud infrastructure and information security support and management refers to any of the following:
1. Administration of security appliances and software, e.g., Endpoints (Carbon Black/Forescout), Anti-virus(McAfee), Proxy Server (Forcepoint) and Email gateway (Ironport/Trend Micro) etc.;
2. Administration of Linux/Windows server (including installation, hardening and patching);
3. Windows and Microsoft products deployment (MDT and SCCM);
4. Administration of Windows Active Directory with hands-on experience in Group Policy administration;
5. Administration of email server (Microsoft Exchange);
6. Administration of blade servers (HPE Blade Server);
7. Storage management covering SAN, Flash and NAS; or
8. Administration of VMware EXSI and vCenter 6.5 or above.
