(a) To assist in the Non-Chinese speaking Parents Information Package project such as updating content and distribution of the package as well as the box set; (b) To assist in the provision of education services to local and non-Chinese speaking children, including organising sharing sessions; (c) To provide technical support in maintaining some of the EDB webpages; (d) To verify the data listed on the reports on student absences submitted by schools within a specified time frame; (e) To assist SGOs and Inspectors of the NACT to set up rapport with schools, agencies, parents and students so as to ensure effective and efficient service for dropout cases; (f) To assist in maintaining and updating a database for school dropouts; (g) To assist in conducting seminars; (h) To answer public enquiries; and (i) To undertake other miscellaneous administrative and ad hoc out-of-office duties as required.

(a) A diploma from a Hong Kong tertiary educational institution or registered post-secondary college, or equivalent; (b) A higher diploma or associate degree from a Hong Kong tertiary educational institution or registered post-secondary college or equivalent preferred; (c) met the language proficiency requirements of Level 2 or above in Chinese Language and English Language in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) or in the Hong Kong Certificate of Education Examination (HKCEE) (Note), or equivalent; (d) Good oral and written communication skills in both Chinese and English, fluent Putonghua is also an advantage; (e) Good computer knowledge especially in MS Word, Excel, PowerPoint, and Chinese and English Word-processing skills or equivalent; (f) Good personality and inter-personal communication skills; and Self-motivated and able to work independently; (g) At least 6-month experience in handling telephone enquiries and/or customer service; and (h) Typing, Computer tests and English written test are required.