申請人必須具備以下條件– (i) (1) 在香港中學文憑考試五科包括中國語文科、英國語文科和數學科考獲第2級或同等或以上成績，或具同等學歷[註1]；或 (2) 在香港中學會考五科包括中國語文科、英國語文科和數學科考獲第2級/E級或以上成績，或具同等學歷[註2]； (ii) 最少有5年全職工作經驗，其中3年必須在相關的行業，例如保險、銀行、會計、審計、公共行政或法律專業等從事審批及處理申請個案 (請在申請表格或履歷表上清楚列明)； (iii) 第(ii)項所述的全職工作經驗包括最少兩年督導工作的經驗 (請在申請表格或履歷表上清楚列明); (iv) 具備良好中、英文講寫能力； (v) 具備基本電腦應用知識；及 (vi) 有顧客服務經驗者將獲優先考慮 (請在申請表格或履歷表上清楚列明)

Applicants should - (i) have (1) Level 2 or equivalent or above in five subjects including Chinese Language, English Language and Mathematics in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) [Note 1], or equivalent; or (2) Level 2 / Grade E or above in five subjects including Chinese Language, English Language and Mathematics in the Hong Kong Certificate of Education Examination (HKCEE) [Note 2], or equivalent; (ii) have at least 5 years of full-time working experience of which at least 3 years must be spent in vetting and processing cases or applications in a relevant rule-based industry such as insurance, banking, accounting, auditing, public administration or the legal profession (please indicate clearly on the application form or in a CV); (iii) have at least 2 years of supervisory experience in the full-time working experience stated in (ii) above (please indicate clearly on the application form or in a CV); (iv) have good command of spoken and written Chinese and English; (v) have basic knowledge in computer applications; (vi) preferably have customer service experience (please indicate clearly on the application form or in a CV).