(a)協助向高等教育分部成立的委員會提供秘書支援服務，包括安排會議、管理相關研究 / 先導計劃、預備討論 / 資料文件和會議記錄，和監察相關跟進工作； (b)協助跟進香港支援四川災後重建教育項目的後續工作，包括進行現場驗收、處理相關文件，和核對最後賬目等； (c)協助推行有關發展香港成為區域教育樞紐的措施，包括舉辦宣傳活動、重整教育局的相關網頁和進行政策研究等； (d)處理公眾查詢及投訴；以及 (e)在有需要時協助處理其他特別職務。

(a) To assist in providing secretariat support to various committees formed under the Higher Education Division, including making logistical arrangements for meetings, managing relevant consultancy studies / pilot projects, preparing discussion / information papers and notes of meetings, and overseeing necessary follow-up actions; (b) to assist in the residual duties of Sichuan school reconstruction projects, including site inspection, documentation and checking of final accounts, etc.; (c) to assist in implementing initiatives related to developing Hong Kong as a regional education hub, including organising publicity activities, revamping information on the EDB website and conducting policy research, etc; (d) to process public enquiries and complaints; and (e) to assist in ad hoc assignments as and when required.