職責
暑期實習人員主要負責 –
(1) 通過電話和電郵處理公眾的查詢及投訴，及
(2) 協助製作統計報表。
Summer intern are mainly deployed –
(1) to handle enquiries and complaints from the public through phone and email, etc.; and
(2) to assist in preparing statistical reports.
入職條件
申請人須 -
(1) 是香港特別行政區永久性居民；
(2) 已完成專上院校第一年或第二年的全日制在學學生，以主修款客服務業管理或政府及公共行政為佳；
(3) 在實習期開始前並非正在修讀或剛完成最後一年課程；
(4) 操流利粵語和英語，能操流利普通話更佳；
(5) 熟悉電腦操作，包括中文打字；及
(6) 具備客戶服務工作經驗為佳。
Applicants should –
(1) be permanent residents of the Hong Kong Special Administrative Region;
(2) be students studying full-time post-secondary programmes and completed the first or the second year of study, preferably in hospitality management and government and public administration;
(3) not be studying in or have just completed their final year of study before the internship period commences;
(4) be fluent in both Cantonese and English, and fluent Putonghua is an advantage;
(5) be proficient in PC applications, including Chinese typing skill; and
(6) have advantage of working experience in the field of customer service.
