(1)to handle enquiries and complaints from the public through phone and email, etc.; and
(2)to assist in preparing statistical reports.
入職條件
申請人須 -
(1)是香港特別行政區永久性居民;
(2)已完成專上院校第一年或第二年的全日制在學學生,以主修款客服務業管理或政府及公共行政為佳;
(3)在實習期開始前並非正在修讀或剛完成最後一年課程;
(4)操流利粵語和英語,能操流利普通話更佳;
(5)熟悉電腦操作,包括中文打字;及
(6)具備客戶服務工作經驗為佳。
Applicants should –
(1)be permanent residents of the Hong Kong Special Administrative Region;
(2)be students studying full-time post-secondary programmes and completed the first or the second year of study, preferably in hospitality management and government and public administration;
(3)not be studying in or have just completed their final year of study before the internship period commences;
(4)be fluent in both Cantonese and English, and fluent Putonghua is an advantage;
(5)be proficient in PC applications, including Chinese typing skill; and
(6)have advantage of working experience in the field of customer service.