(a) 提供一般辦公室行政支援，例如檔案管理、辦公室保安、辦公室設施、分部交通事宜等； (b) 協助執行員工編制及聘任、人手管理、人事事宜的行政工作； (c) 協助管理和操作污水處理服務收費系統，並處理爭議及投訴個案的評估及覆檢工作； (d) 監督污水處理服務發單收費的程序及運作，例如覆檢數據、聯絡有關人士及調整賬單； (e) 就核實污水渠的接駁情況與有關人士進行協調； (f) 監督及管理下屬； (g) 就處理污水處理服務發單收費的事宜，擔任與水務署聯絡的工作； (h) 處理有關污水處理服務收費計劃的電話查詢、投訴及申請；以及 (i) 執行上司委派的其他職務。 (註：獲錄用者或須在戶外工作。)

(a) To provide general office administrative support such as records management, office security, office accommodation, divisional transport matters, etc; (b) To provide assistance in administration of staff establishment and appointment, human resource management, personnel matters; (c) To provide assistance in administration and operation of the sewage services charging system and to deal with the assessment and review of dispute and complaint cases; (d) To oversee the process and operation of the billing for sewage services charges such as data review, liaison with other parties and bill adjustment; (e) To coordinate with other parties for verification of sewer connection status; (f) To supervise and manage subordinate(s); (g) To liaise with Water Supplies Departments for handling issues of billing of sewage services charges; (h) To deal with telephone enquiries, complaints and applications in respect of the sewage services charging scheme; and (i) To perform any other duties as assigned by the supervisors. (Note: The successful candidate may be required to work outdoors.)