(1) To supervise the application processing and the vetting support related matters for student financial assistance schemes; (2) To supervise the payment disbursement and recovery matters and undertake follow-up actions as well as conduct checking on the assessment and payment disbursed under the student financial assistance schemes; (3) To liaise with applicants / schools / government departments on matters relating to the student financial assistance applications and to provide administrative support for scheme-related duties; (4) To provide support and conduct user acceptance tests for implementation / enhancement of computer system; (5) To handle public enquiries / complaints and assist in preparing statistical reports and other related documents; and (6) To perform any other duties as assigned by supervisors.

(1) a local degree or equivalent; (2) a minimum of 1 year’s post-qualification full-time working experience with good job records. Solid experience in customer services and/or handling subsidy disbursement and payment recovery matters is preferred; (3) good command of both Chinese and English and have met the language proficiency requirements of “Level 2” results in the two language papers (Use of Chinese and Use of English) in the Common Recruitment Examination (CRE) or equivalent (please refer to the Note below); and (4) equipped with good computer knowledge. Note : Grade C or above in Use of English of the Hong Kong Advanced Level Examination (HKALE) or in English Language of the General Certificate of Education (Advanced Level) (GCE A Level) is accepted as equivalent to Level 2 in the Use of English paper of the CRE. Grade C or above in Chinese Language and Culture or Chinese Language and Literature of the HKALE is accepted as equivalent to Level 2 in the Use of Chinese paper of the CRE.