(a) To assist in vetting and processing applications for the Student Grant, including verification of data, contacting applicants/ schools by phone, interviewing applicants, preparing letters/ messages for seeking supplementary information and drafting notification letters/ messages to applicants;
(b) To assist in handling enquiries and complaints in relation to the Student Grant from the applicants, schools and public, etc.;
(c) To provide logistic support for the administration of the Student Grant such as packing and distributing application forms, receiving and dispatching application forms, coding and inputting data, etc.;
(d) To perform filing duties and to maintain the filing bring-up system, such as print email messages to file/ collate returns and reports;
(e) To receive members of the public visiting the reception counter and assist in briefings and meetings;
(f) To perform administrative duties to facilitate operation of the Section; and
(g) To perform other duties assigned by the senior officers.

(a) (i) Level 2 [Note 1] or above in five subjects including Chinese Language, English Language and Mathematics in the Hong Kong Diploma of Secondary Education Examination (HKDSEE), or equivalent; or
(ii) Level 2 / Grade E [Note 2] or above in five subjects including Chinese Language, English Language and Mathematics in the Hong Kong Certificate of Education Examination (HKCEE), or equivalent;
(b) Possess good communication skills, fluent in spoken English, Putonghua or other languages preferred;
(c) Proficiency in the application of common business software (Microsoft Office Word and Excel);
(d) Candidate who possesses at least six months' full-time clerical working experience preferred;
(e) Working experience in customer service or administering subsidy schemes preferred; and
(f) Working experience in schools, public organizations or government departments/ bureaux preferred.