- (a)協助審核和處理學生津貼的申請，包括資料核實、通過電話聯絡申請人／學校、與申請人會面、準備書信／訊息以索取補充資料、擬備通知書信／訊息給申請人等； <br>
- (b)處理來自申請人、學校和公眾有關學生津貼的查詢和投訴； <br>
- (c)為學生津貼的行政提供後勤支援，例如包裝和分發申請表、接收和發送申請表、編碼和輸入資料等； <br>
- (d)文件存檔並管理按時呈閱的系統，例如列印電郵以存檔／整合報表和報告等； <br>
- (e)提供櫃台服務，並為簡介會和會議提供協助； <br>
- (f)為辦事處提供行政支援；以及 <br>
- (g)執行由上級指派的其他工作。
教育局 (學校行政分部)
行政文員(特別職務) (EDB/SA/051/21)
Administrative Clerk (Special Duties) (EDB/SA/051/21)
月薪15,560 元
職責
- (a)To assist in vetting and processing applications for the Student Grant, including verification of data, contacting applicants/ schools by phone, interviewing applicants, preparing letters/ messages for seeking supplementary information and drafting notification letters/ messages to applicants; <br>
- (b)To assist in handling enquiries and complaints in relation to the Student Grant from the applicants, schools and public, etc.; <br>
- (c)To provide logistic support for the administration of the Student Grant such as packing and distributing application forms, receiving and dispatching application forms, coding and inputting data, etc.; <br>
- (d)To perform filing duties and to maintain the filing bring-up system, such as print email messages to file/ collate returns and reports; <br>
- (e)To receive members of the public visiting the reception counter and assist in briefings and meetings; <br>
- (f)To perform administrative duties to facilitate operation of the Section; and <br>
- (g)To perform other duties assigned by the senior officers.
入職條件
- (a)(i)在香港中學文憑考試5科包括中國語文科、英國語文科和數學考獲第2級
註1] 或以上成績，或具備同等學歷；或 <br>(ii)在香港中學會考5科包括中國語文科、英國語文科和數學考獲第2級
[註2] ／E級或以上成績，或具備同等學歷； <br>
(b)擁有良好的溝通技巧，能操流利英語、普通話或其他語言者優先； <br>
(c)具備一般商業電腦軟件(Microsoft Office Word 及Excel) 的應用知識； <br>
(d)具備最少6個月全職文書工作經驗者優先； <br>
(e)具備客戶服務或管理津貼計劃的工作經驗者優先；以及 <br>
(f)具備在學校、公營機構或政府部門／決策局的工作經驗者優先。
- (a)
- (i)Level 2
Note 1] or above in five subjects including Chinese Language, English Language and Mathematics in the Hong Kong Diploma of Secondary Education Examination (HKDSEE), or equivalent; or <br>
- (ii)Level 2 / Grade E
Note 2] or above in five subjects including Chinese Language, English Language and Mathematics in the Hong Kong Certificate of Education Examination (HKCEE), or equivalent; <br>
- (b)Possess good communication skills, fluent in spoken English, Putonghua or other languages preferred; <br>
- (c)Proficiency in the application of common business software (Microsoft Office Word and Excel); <br>
- (d)Candidate who possesses at least six months' full-time clerical working experience preferred; <br>
- (e)Working experience in customer service or administering subsidy schemes preferred; and <br>
- (f)Working experience in schools, public organizations or government departments/ bureaux preferred.
入職條件(註)
- 1.政府在聘任時，香港中學文憑考試應用學習科目(最多計算兩科)「達標並表現優異」成績，以及其他語言科目C級成績，會被視為相等於新高中科目第3級成績；香港中學文憑考試應用學習科目(最多計算兩科)「達標」成績，以及其他語言科目E級成績，會被視為相等於新高中科目第2級成績。 <br>2. 政府在聘任時，2007年前的香港中學會考中國語文科和英國語文科(課程乙) C級及E級成績，在行政上會分別被視為等同2007年或之後香港中學會考中國語文科和英國語文科第3級和第2級成績。
一分鐘，足以摧毀你對英文的自信！
