(a) 協助審核和處理學生津貼的申請，包括資料核實、通過電話聯絡申請人／學校、與申請人會面、準備書信／訊息以索取補充資料、擬備通知書信／訊息給申請人等；
(b) 處理來自申請人、學校和公眾有關學生津貼的查詢和投訴；
(c) 為學生津貼的行政提供後勤支援，例如包裝和分發申請表、接收和發送申請表、編碼和輸入資料等；
(d) 文件存檔並管理按時呈閱的系統，例如列印電郵以存檔／整合報表和報告等；
(e) 提供櫃台服務，並為簡介會和會議提供協助；
(f) 為辦事處提供行政支援；以及
(g) 執行由上級指派的其他工作。

(a) To assist in vetting and processing applications for the Student Grant, including verification of data, contacting applicants/ schools by phone, interviewing applicants, preparing letters/ messages for seeking supplementary information and drafting notification letters/ messages to applicants;
(b) To assist in handling enquiries and complaints in relation to the Student Grant from the applicants, schools and public, etc.;
(c) To provide logistic support for the administration of the Student Grant such as packing and distributing application forms, receiving and dispatching application forms, coding and inputting data, etc.;
(d) To perform filing duties and to maintain the filing bring-up system, such as print email messages to file/ collate returns and reports;
(e) To receive members of the public visiting the reception counter and assist in briefings and meetings;
(f) To perform administrative duties to facilitate operation of the Section; and
(g) To perform other duties assigned by the senior officers.