(a) 督導員工處理學生津貼申請，包括處理覆核申請和查詢/投訴，以及安排津貼的發放等；
(b) 協助學生津貼資訊系統的設計、優化、維護和運作，以處理申請和製作報告作跟進用途；
(c) 與有關決策局/部門分部和學校聯絡，處理申請和發放學生津貼，包括策劃、進行資訊系統用戶驗收測試以改善/修正系統運作等；
(d) 擬備/更新學生津貼的學校通函和申請指引、有關宣傳活動的相關文件和內部參考資料如內部工作指引等；以及
(e) 行政支援及由上級指派的其他工作。

(a) To supervise staff in processing applications for the Student Grant including handling applications for review and enquiries/ complaints received and arranging payment of grant;
(b) To assist in the design, enhancement, maintenance and operation of an Information Technology (IT) system for the Student Grant for processing applications and generation of exception reports for follow-up;
(c) To liaise with relevant Bureaux/ Departments/ Divisions and schools in processing applications and disbursement of the Student Grant, including planning, conducting user acceptance tests of the IT system for enhancement/ rectification of system operations;
(d) To draft/ update school circular memorandum and guidance notes for application of the Student Grant and related documents for the publicity campaigns and internal reference materials (e.g. internal working guidelines); and
(e) To perform administrative duties and any other duties as assigned by supervisors.