(a) to manage and maintain the IT infrastructure, including but not limited to servers, virutalization platform, SAN storage, etc; and
(b) to perform daily operation support duties including system administration, performance tuning, troubleshooting, capacity planning, etc.; and
(c) to monitor information security and to respond rapidly to security incidents or breaches; and
(d) to maintain and support IT security systems and controls to ensure compliance with HKSAR Government security standards; and
(e) to support information security activities e.g. logs review, incident response drill, security awareness training, etc.; and
(f) to support IT security assessment and compliance audit; and
(g) to manage ad-hoc projects for new system implementation and enhancement to existing systems; and
(h) to manage the performance of contractors; and
(i) to assist in managing the system support team for providing system support services for internal and external users; and to monitor and optimize system performance; and
(j) to design maintenance and support procedures, to prepare technical and end-user documentation; and
(k) to provide training to end-users; and
(l) to execute relevant IT policies and perform other IT-related duties; and
(m) may be required to work overnight, on Saturdays, Sundays, public holidays and irregular hours, and to work in inclement weather such as during typhoon and black rainstorm.
Successful candidate is required to assume duty at short notice and is subject to deployment to any offices of 1823 in any district of Hong Kong.

Candidate should have -
(a)(i) a Hong Kong degree in Information Technology, Information System, Computer Science, Engineering or related discipline, or equivalent, and 2 years’ full-time working experience in Cloud infrastructure and information security support and management*, or
(ii) a Hong Kong accredited Diploma or High Certificate in Information Technology, Information System, Computer Science, Engineering or related discipline, or equivalent, and 5 years’ post qualification full-time working experiences in Cloud infrastructure and information security support and management*; and
(b) valid certification of VMware Certified Professional – Data Center Virualization (VCP – DCV) is a plus; and
(c) holder of CCNA/CISA/CISSP or relevant certification is a plus; and
(d) good command of spoken English and Cantonese; and
(e) good communication, inter-personal and analytical skills.
*Working experience in cloud infrastructure and information security support and management refers to any of the following:
1. Administration of security appliances and software, e.g. Endpoints (Carbon Black/Forescout), Anti-virus(McAfee), Proxy Server (Forcepoint) and Email gateway (Ironport/Trend Micro) etc.;
2. Administration of Linux/Windows server (including installation, hardening and patching);
3. Windows and Microsoft products deployment (MDT and SCCM);
4. Administration of Windows Active Directory with hands-on experience in Group Policy administration;
5. Administration of email server (Microsoft Exchange);
6. Administration of blade servers (HPE Blade Server);
7. Storage management covering SAN, Flash and NAS; and
8. Administration of VMware EXSI and vCenter 6.5 or above.