高級經理（傳訊與協作）的主要職責為：
(a) 負責傳訊與對外聯繫事務，從而推廣公務員的工作及正面形象，並廣泛聯繫社會外部持份者，就現代人力資源管理系統及慣例交流經驗；
(b) 協助制訂一套全面綜合的傳訊與對外聯繫策略，就人力資源及公務員相關事宜聯繫商界、專業界和勞工界、傳訊和傳媒界，以及社會大眾等持份者，並執行和實施有關策略；
(c) 制訂及執行利用社交媒體或其他平台推廣公務員事務的策略，並負責有關內容（包括文字及多媒體內容）；以及
(d) 執行公務員事務局指派的其他職務。

Main duties of the Senior Manager (Communications and Engagement) are:
(a) to pursue communications and external engagement efforts in order to promote the work and positive image of the civil service, and to engage widely external stakeholders in the community in exchanging experiences in modern human resources (HR) system and practices;
(b) to assist in developing a comprehensive and holistic communications and external engagement strategy to engage stakeholders in the business, professional and labour sectors, the communications and media sector, and the general community, etc. on HR and civil service-related matters, and to execute and implement such strategy;
(c) to plan for and execute the strategy of the use of social media and other platforms to promote civil service matters, and to be responsible for the creation of such contents (including the written and multi-media contents); and
(d) to perform other duties as required by the Civil Service Bureau.