- (a)一天24小時,一星期七天輪班當值;
- (b)在數據中心操作數據中心設施;監察其運作;疑難排解及採取糾正/復原行動;
- (c)擬備維護時間表;監察進度;在特殊情況下採取補救/復原行動;
- (d)在需要時使用軟件工具監察數據中心的基礎設施;疑難排解及採取遙距/現場糾正/復原行動;提供數據中心支援服務;
- (e)協助執行實體和系統保安;
- (f)協助為使用設施提供現場支援;
- (g)提供求助台服務;
- (h)協助採購資訊科技設備和服務,並協助處理合約管理和電腦場地準備工程,以及協助管理資訊科技資產和外間供應商;
- (i)協助整理記錄和文件,並協助編製統計資料和報告,以作管理用途;以及
- (j)引領訪客,以加強數據中心設施的實體保安。
職責
Duties:
- (a)To perform 24 x 7 shift duties;
- (b)To operate data centre facilities in data centres; monitor their performance; trouble-shoot and take corrective/recovery actions;
- (c)To prepare maintenance schedule; monitor progress; take rectifying/recovery action in case of exception;
- (d)To monitor data centre facilities infrastructure using software tools if required; troubleshoot and take remote/on-site corrective/recovery action; provide data centre support services;
- (e)To assist in enforcing physical and system security;
- (f)To assist in providing on-site support in the use of facilities;
- (g)To provide helpdesk services;
- (h)To assist in procurement of IT equipment and services, contract administration, site preparation work, and management of IT asset and external suppliers;
- (i)To assist in maintenance of records and documentation, compilation of management statistics and reports; and
- (j)To escort visitors to strengthen the physical security of the data centre facilities.
入職條件
申請人必須:
- (a)
- (i)在香港中學文憑考試五科考獲第2級或同等
註1] 或以上成績
[註2] ,或具同等學歷;或
- (ii)在香港中學會考五科考獲第2級
[註3] /E級或以上成績
[註2] ,或具同等學歷;
(b)在以下方面具備一年相關經驗:
- (i)管控和操作電腦系統或電腦應用系統;或
- (ii)為終端機網絡用戶提供支援服務;以及
(c)符合語文能力要求,即在香港中學文憑考試或香港中學會考中國語文科和英國語文科考獲第2級
[註3] 或以上成績,或具同等學歷。
Candidates should have –
- (a)
- (i)Level 2 or equivalent
Note 1] or above in five subjects in the Hong Kong Diploma of Secondary Education Examination (HKDSEE)
Note 2] , or equivalent; or
- (ii)Level 2
Note 3] / Grade E or above in five subjects in the Hong Kong Certificate of Education Examination (HKCEE)
Note 2] , or equivalent;
- (b)one year’s relevant experience in –
- (i)the control and operation of a computer system or computer application; or
- (ii)the provision of support services to terminal network users; and
- (c)met the language proficiency requirements of Level 2
Note 3] or above in Chinese Language and English Language in HKDSEE or HKCEE, or equivalent.
入職條件(註)
- (1)政府在聘任時,香港中學文憑考試應用學習科目(最多計算兩科)「達標」成績,以及其他語言科目E級成績,會被視為相等於香港中學文憑考試新高中科目第2級成績。
- (2)有關科目可包括中國語文科和英國語文科。
- (3)政府在聘任時,2007年前的香港中學會考中國語文科和英國語文科(課程乙)E級成績,在行政上會被視為等同2007年或之後香港中學會考中國語文科和英國語文科第2級成績。



