於日常職務中提供協助，包括(a)為電腦支援服務提供前線協助；(b)處理購置電腦相關設備和保養服務的申請；(c)監察各電腦系統的備份情況及處理工作統計表、報告和系統存檔記錄；(d)協助處理電腦系統故障；(e)安裝及檢查電腦設備及維持用戶資料記錄和電腦相關設備存貨記錄；及(f)為相關的電腦設置及支援提供協助。
職責
Assisting in undertaking day-to-day duties of
- (a)providing assistance at the help desk as a front line support;
- (b)handling request for computer-related equipment acquisition and maintenance service;
- (c)monitoring backups of various computer systems and maintaining work statistics, reports and systems filing;
- (d)providing support and troubleshooting problems of computer systems;
- (e)installing and checking computer equipment and maintaining user account profiles and inventory list of computer-related equipment; and
- (f)providing assistance on IT related event setup and support.
入職條件
申請人必須－
- (a)
- (i)在香港中學文憑考試五科考獲第2級或同等或以上成績 [請參閱註(1)]，或具備同等學歷 [請參閱註(2)]；或
- (ii)在香港中學會考五科考獲第2級／E級或以上成績 [請參閱註(1)]，或具備同等學歷 [請參閱註(3)]；
- (b)具有兩年與網絡或電腦支援及操作服務相關的工作經驗；及
- (c)符合語文能力要求，即在香港中學文憑考試或香港中學會考中國語文科及英國語文科考獲第2等級或以上成績，或具備同等成績 [請參閱註(3)]。
申請人如—
- (i)具電腦、操作電腦軟件支援服務及系統行政的經驗；
- (ii)熟悉電腦及Microsoft Office操作；
- (iii)能操流利粵語及英語，並能書寫流暢中英文；
- (iv)可在壓力下及正常辦公時間以外工作以減低對用戶的影響
則更為理想。
Candidates should have –
- (a)
- (i)Level 2 or equivalent or above in five subjects [See Note (1)] in the Hong Kong Diploma of Secondary Education Examination (HKDSEE), or equivalent [See Note (2)]; OR
- (ii)Level 2/Grade E or above in five subjects [See Note (1)] in the Hong Kong Certificate of Education Examination (HKCEE), or equivalent [See Note (3)];
- (b)2 years of relevant work experience in network or computer support and operation services; AND
- (c)met the language proficiency requirements of Level 2 of above in Chinese Language and English Language in the HKDSEE or HKCEE, or equivalent [See Note (3)].
Candidates who possess –
- (i)experience of user support, software usage and system administration;
- (ii)proficiency in PC & Microsoft Office applications;
- (iii)good command of written and spoken English and Chinese;
- (iv)ability to perform under pressure and willingness to work after normal office hours in order to minimise service interruption to users
will have an advantage.
入職條件(註)
- (1)有關科目可包括中國語文及英國語文科。
- (2)香港中學文憑考試應用學習科目(最多計算兩科)「達標」成績，以及其他語言科目E級成績，會被視為相等於新高中科目第2級成績。
- (3)過往香港中學會考中國語文科和英國語文科(課程乙)E級的成績，在行政上會視為等同二零零七年或之後香港中學會考中國語文科和英國語文科第2級成績。
一分鐘，足以摧毀你對英文的自信！
