主要負責以下工作—

(a) 信差職務，例如在室內及戶外派遞及收發文件和其他物品等；

(b) 一般辦公室及雜項職務，例如影印、處理信件和傳真文件、整理／釘裝文件、簡單文件存檔、在接待處當值、處理預約會議室申請、開啟及鎖好辦公室大門、記錄紙張和文具用量、更換飲水機的蒸餾水瓶、操作辦公室設備和機器、回答簡單查詢、督導保安和清潔承辦商的工作、巡邏辦公室以視察保安和保養情況等；

(c) 一般體力勞動職務，例如清潔、搬移辦公室家具和器材、裝卸物料和供應品、協助布置會議和活動場地等；以及

(d) 茶房職務，例如提供茶水、清洗茶缸、清潔和打掃工作等。

備註—
(i) 二級工人或須輪班、不定時工作、超時工作、在戶外工作，穿着制服以及在惡劣天氣或緊急情況下返回辦公室執行職務。二級工人也須接受其聘用決策局／部門在轄下任何辦事處（包括偏遠地區，如適用）的內部職位調派安排。
(ii) 適用於香港海關：上述(c)項的職務，包括在香港海關學院處理園務工作及提供洗衣服務。
(iii) 適用於海事處：上述(c)項的職務，包括協助戶外／工地工作及在船隻上工作。
(iv) 適用於政務司司長及財政司司長辦公室：上述(b)項的職務，包括協助檢索／存放記錄及相關職務。
(v) 適用於運輸署：上述(c)項的職務，包括在戶外清潔交通燈控制箱。

Mainly deployed on –

(a) messengerial duties, such as indoor and outdoor delivery and collection of documents and other articles, etc;

(b) general office and miscellaneous duties, such as photocopying, handling letters and fax messages, sorting/binding documents, simple filing, manning reception counter, handling conference room bookings, opening and locking up office doors, recording the use of paper and stationery items, replacing carboys for water dispensers, operating office equipment and machines, answering simple enquiries, supervising the work of security and cleansing contractors, office patrolling for security and building maintenance, etc;

(c) manual labour duties, such as cleansing, moving office furniture and equipment, loading and unloading of stores and supplies items, assisting in the setting up of venues for meetings and functions, etc; and

(d) pantry duties, such as providing tea service, cleaning tea urns, cleansing and tidying work, etc.

Remarks:
(i) A Workman II may be required to work shifts, irregular hours, overtime and outdoors, wear uniforms and return to office to perform duties in adverse weather conditions or emergency situation. They are subject to posting and transfer to any office (including remote areas, if applicable) within the bureau/department to which they are appointed.
(ii) For Customs and Excise Department: Duties in (c) above include gardening duties and laundry services in the Hong Kong Customs College.
(iii) For Marine Department: Duties in (c) above include assisting in field work/site work and working on vessels.
(iv) For Offices of the Chief Secretary for Administration and the Financial Secretary: Duties in (b) above include assisting in retrieval/shelving of records and related duties.
(v) For Transport Department: Duties in (c) above include cleansing of controller cabinets outdoors.