投資推廣署正物色充滿熱誠的專才，加入其環球家族辦公室團隊

環球家族辦公室團隊是投資推廣署與政府其他政策局及部門、監管機構及金融服務業相關持份者共同落實的一項策略性措施。團隊將制定及執行不同策略，令香港成為亞洲領先的家族辦公室中心，並從海外及內地物色潛在客戶，為他們在香港成立公司及發展業務提供支援。環球家族辦公室團隊的主要使命之一，是透過與各行業及政府政策局／部門合作，創造及改善環球家族辦公室的生態系統。

環球家族辦公室團隊由香港、中國內地及歐洲的家族辦公室專家組成。本署現正招聘優秀人才加入香港辦事處，擔任高級副總裁（家族辦公室）的職務。

職位
我們正物色充滿熱誠及高水準的專才加入香港辦事處，應徵者須在私人銀行／家族辦公室／相關專業服務方面具備豐富經驗。你將與投資推廣署遍佈全球的網絡，以及位於全球主要城市的香港經濟貿易辦事處緊密合作。

此職位要求應徵者兼顧業務發展、項目管理、伙伴關係發展、客戶服務及挽留專才。你將與投資推廣署總辦事處的其他行業分組及外部持份者合作，以產生協同效應。你須物色潛在客戶，和他們保持良好關係，並推動以客為本的計劃。

要勝任以上職位，你須：
• 在以下方面具備良好往績記錄：業務發展、物色潛在客戶，及與超高淨值人士或家族辦公室建立良好關係；
• 具備在跨文化環境工作的能力，以及回應超高淨值人士／家庭辦公室需要的經驗；
• 具備卓越的溝通、表達及公開演講技巧，以代表投資推廣署於家族辦公室的相關活動、研討會或訪問發言；
• 具備卓越的項目管理技巧及適應能力，以管理多個聯絡點及快速回應市場走勢變動；
• 具備獨立管理客戶關係的經驗；
• 具備策劃及執行數碼推廣的經驗；
• 具備與內部及外部持份者（包括政府機構）於項目管理、客戶支援及市場推廣項目方面的合作經驗；
• 既能在壓力下獨立完成工作目標，亦能發揮團隊精神；以及
• 願意出國及前往內地公幹。

職責
(1) 執行市場推廣計劃，以宣傳香港作為亞洲家族辦公室中心的固有優勢及獨特地位；
(2) 與業界及本地持份者一起制定並落實參與計劃，建立有效的網絡，並達成一系列家族辦公室目標；
(3) 為客戶提供優質服務及支援、及時跟進客戶查詢、積極協助客戶解決問題，從而吸引目標家族辦公室客戶來港開設及擴展業務，達到較高的客戶滿意度；
(4) 與投資推廣署行業分組、行業夥伴及其他政府機構協調，制定有效的宣傳計劃，並建立及執行路線圖，在香港建立有利家族辦公室的生態系統；
(5) 與本地家族辦公室進行一對一的調查／會面，並對目標地區家族辦公室的營運趨勢進行深入分析；以及
(6) 於有需要時擔任環球副主管（家族辦公室）的職責。

InvestHK is looking for passionate professionals to join its Global Family Office Team

The Global Family Office Team is a strategic initiative carried out by InvestHK in conjunction with other government bureaux and departments, regulators and financial services industry stakeholders. The team will develop and implement strategies to position Hong Kong as a leading family office hub in Asia and generate leads from Overseas and Mainland clients supporting them to set up and grow in Hong Kong. One of the key missions for the Global Family Office team is to collaborate with various industry partners and government bureaux/departments to create and enhance the ecosystem that will support global family offices.

The Global Family Office Team will consist of family office specialists located in Hong Kong, Mainland and Europe. We are now looking for outstanding candidates to join our Hong Kong office for the Senior Vice President, Family Office position.

The Role
We are looking for an enthusiastic and high calibre professionals with proven experience in private banking/family office/relevant professional services to join us in Hong Kong. You will work closely with the InvestHK global network and the Hong Kong Economic and Trade Offices in major cities around the world.

This role requires a balance of business development, events management, partnership development, client servicing and expertise retention. You will collaborate with other sector teams at InvestHK Headquarters as well as external stakeholders to create synergies. You will generate leads and drive client-centric initiatives around customer acquisition, retention and client experience.

You will need to demonstrate:
• strong track record of business development, generating leads and successfully managing relationships with UHNWIs or family offices;
• ability to work in cross-cultural environment and experience in managing needs and dealing with demanding requests from UHNWIs and/or family offices
• excellent communication, presentation and public speaking skills to represent InvestHK to speak at different family office related events, seminars or interviews;
• strong project management skills and adaptability to manage multiple touchpoints and respond quickly to changes in priorities;
• experience in managing client relationships independently;
• demonstrate experience in developing digital marketing outreach
• previous experiences in collaborating with both internal and external stakeholders including government bodies on events management, clients support and outreach programme;
• ability to work independently under pressure to meet performance targets and as a team player; and
• willingness to conduct international and Mainland travel.

Duties
(1) To implement marketing plans to promote the intrinsic advantages and the unique position of Hong Kong as a family office hub in Asia ;
(2) To develop and execute engagement plans with industry and local stakeholders to build an effective network and to develop a pipeline of family office targets ;
(3) To engage targeted family offices and achieve high level of family office clients’ satisfaction through excellent service support, timely follow up on enquiries and proactive problem solving to facilitate them to set up and grow in Hong Kong;
(4) To co-ordinate with sector teams at InvestHK, industry partners and government bodies to formulate effective outreach programmes and establish and execute a roadmap to develop a conducive family office ecosystem in Hong Kong;
(5) To conduct one-on-one survey/interviews with local family offices and carry out in-depth analysis on family offices trends in specified targeted geographical regions; and
(6) To stand in as Acting Deputy Global Head of Family Office when necessary.