職責
(a) 提供應用程式、桌面電腦和資訊科技基建系統的支援；
(b) 管理和維護各種電腦，通訊伺服器和網絡設備日常的運作；
(c) 於系統發生故障時，對問題作出分析和提供基本的解決方法。在有需要時，要向供應商報告並尋求支援；
(d) 協助系統開發；及
(e) 須要輪班工作，包括通宵班、星期六、星期日或公眾假期期間不定時工作，以及在惡劣天氣如颱風及黑色暴雨期間工作。
獲聘用者須於短時間內上任及被調派至本港任何一個地區的1823辦公室工作。
(b) 管理和維護各種電腦，通訊伺服器和網絡設備日常的運作；
(c) 於系統發生故障時，對問題作出分析和提供基本的解決方法。在有需要時，要向供應商報告並尋求支援；
(d) 協助系統開發；及
(e) 須要輪班工作，包括通宵班、星期六、星期日或公眾假期期間不定時工作，以及在惡劣天氣如颱風及黑色暴雨期間工作。
獲聘用者須於短時間內上任及被調派至本港任何一個地區的1823辦公室工作。
(a) to provide end-user support on applications, desktop PC and IT infrastructure system;
(b) to manage the operation and maintenance of various computers, communication servers and network equipment;
(c) to provide problem analysis and basic troubleshooting to system problem. Escalate problems to vendors’ second-tier support if necessary;
(d) to assist in system development; and
(e) required to work on irregular shifts, including overnight shifts, Saturdays, Sundays and public holidays as well as in inclement weather such as during typhoon and black rainstorm.
The successful candidate is required to assume duty at short notice and is subject to deployment to any offices of 1823 in any district of Hong Kong.
(b) to manage the operation and maintenance of various computers, communication servers and network equipment;
(c) to provide problem analysis and basic troubleshooting to system problem. Escalate problems to vendors’ second-tier support if necessary;
(d) to assist in system development; and
(e) required to work on irregular shifts, including overnight shifts, Saturdays, Sundays and public holidays as well as in inclement weather such as during typhoon and black rainstorm.
The successful candidate is required to assume duty at short notice and is subject to deployment to any offices of 1823 in any district of Hong Kong.
入職條件
申請人必須 -
(a) 持有香港認可的資訊科技、資訊系統、計算機科學或電子工程文憑或高級證書，或同等或以上學歷；及
(b) 在香港中學文憑考試五科包括中國語文科和英國語文科考獲第2級或同等或以上成績[註1]，或具同等學歷；或在香港中學會考五科包括中國語文科和英國語文科考獲第2級/E級或以上成績[註2]，或具同等學歷；及
(c) 在取得上述學歷後，具有不少於一年應用程式開發或資訊系統支援的工作經驗；及
(d) 具有不少於一年操作和管理視窗伺服器2019或以上和視窗10或以上的經驗；及
(e) 擁有良好的溝通技巧和獨立解決問題的能力。
如具備操作和管理以下其中兩種系統的經驗，可獲優先考慮:
(1) 微軟視窗 Active Directory / 辦公軟件 / SQL數據庫 / 電郵伺服器;
(2) Linux伺服器；
(3) 網絡設備例如: 擬私人網絡 (Pulse Secure/Fortinet), 次世代防火牆 (Palo Alto/Fortinet)和L2/L3層網絡交換器 (Juniper)；
(4) 虛擬化系統例如: VMware 7.0或以上；
(5) 電話系統例如:Avaya；及
(6) 錄音和錄屏系統例如: NICE 和 Verint。
(a) 持有香港認可的資訊科技、資訊系統、計算機科學或電子工程文憑或高級證書，或同等或以上學歷；及
(b) 在香港中學文憑考試五科包括中國語文科和英國語文科考獲第2級或同等或以上成績[註1]，或具同等學歷；或在香港中學會考五科包括中國語文科和英國語文科考獲第2級/E級或以上成績[註2]，或具同等學歷；及
(c) 在取得上述學歷後，具有不少於一年應用程式開發或資訊系統支援的工作經驗；及
(d) 具有不少於一年操作和管理視窗伺服器2019或以上和視窗10或以上的經驗；及
(e) 擁有良好的溝通技巧和獨立解決問題的能力。
如具備操作和管理以下其中兩種系統的經驗，可獲優先考慮:
(1) 微軟視窗 Active Directory / 辦公軟件 / SQL數據庫 / 電郵伺服器;
(2) Linux伺服器；
(3) 網絡設備例如: 擬私人網絡 (Pulse Secure/Fortinet), 次世代防火牆 (Palo Alto/Fortinet)和L2/L3層網絡交換器 (Juniper)；
(4) 虛擬化系統例如: VMware 7.0或以上；
(5) 電話系統例如:Avaya；及
(6) 錄音和錄屏系統例如: NICE 和 Verint。
Candidate should have -
(a) an accredited Hong Kong Diploma or Higher Certificate in Information Technology, Information System, Computer Science or Electronic Engineering, or equivalent or above; and
(b) Level 2 or equivalent or above in five subjects including Chinese Language and English Language in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) (Note 1), or equivalent; or Level 2 / Grade E or above in five subjects including Chinese Language and English Language in the Hong Kong Certificate of Education Examination (HKCEE) (Note 2), or equivalent; and
(c) at least 1 year’s post-qualification working experience in application development or Information System support; and
(d) at least 1 year experience in operating and managing Windows Server 2019 or above as well as Windows 10; and
(e) good communication skills and be able to work and solve problems independently.
Preference will be given to candidates with working experience in operating and managing any two types of the following systems:
(1) Microsoft Windows Active Directory / Office / SQL database / Exchange Server;
(2) Linux server;
(3) Network equipment such as VPN (Pulse Secure/Fortinet), Next-Generation Firewall (Palo Alto/Fortinet) and L2/L3 network switch (Juniper);
(4) Virtualization software such as VMware 7.0 or above;
(5) Telephony systems such as Avaya; and
(6) Voice and Screen Recording systems such as NICE and Verint.
(a) an accredited Hong Kong Diploma or Higher Certificate in Information Technology, Information System, Computer Science or Electronic Engineering, or equivalent or above; and
(b) Level 2 or equivalent or above in five subjects including Chinese Language and English Language in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) (Note 1), or equivalent; or Level 2 / Grade E or above in five subjects including Chinese Language and English Language in the Hong Kong Certificate of Education Examination (HKCEE) (Note 2), or equivalent; and
(c) at least 1 year’s post-qualification working experience in application development or Information System support; and
(d) at least 1 year experience in operating and managing Windows Server 2019 or above as well as Windows 10; and
(e) good communication skills and be able to work and solve problems independently.
Preference will be given to candidates with working experience in operating and managing any two types of the following systems:
(1) Microsoft Windows Active Directory / Office / SQL database / Exchange Server;
(2) Linux server;
(3) Network equipment such as VPN (Pulse Secure/Fortinet), Next-Generation Firewall (Palo Alto/Fortinet) and L2/L3 network switch (Juniper);
(4) Virtualization software such as VMware 7.0 or above;
(5) Telephony systems such as Avaya; and
(6) Voice and Screen Recording systems such as NICE and Verint.
入職條件(註)
(1) 香港中學文憑考試應用學習科目(最多計算兩科)「達標並表現優異」成績，以及其他語言科目C級成績，會被視為相等於新高中科目第3級成績；香港中學文憑考試應用學習科目(最多計算兩科)「達標」成績，以及其他語言科目E級成績，會被視為相等於新高中科目第2級成績。
(2) 2007年前的香港中學會考中國語文科和英國語文科(課程乙) C級及E級成績，在行政上會分別被視為等同2007年或之後香港中學會考中國語文科和英國語文科第3級和第2級成績。
(2) 2007年前的香港中學會考中國語文科和英國語文科(課程乙) C級及E級成績，在行政上會分別被視為等同2007年或之後香港中學會考中國語文科和英國語文科第3級和第2級成績。
