負責驗票、帶位、人流控制及與入場人士溝通。監督帶位員工作,以確保他們的表現達到標準。協助帶位員處理困難的事宜並在需要跟進時向當值人員匯報。編配帶位員之工作崗位並根據節目性質及工作情況安排帶位員的工作時間。處理由場地主管安排的其他相關工作。須配備對講機在舞台音響及燈光效果(一般較暗)的環境下工作、上落陡斜梯級、與在場人士保持溝通以及協助/引領他/她們到所屬座位就座、並協助執行場館規則。
To provide ticket inspection, audience admission and crowd control service. Communicate with the patrons. Supervise ushers to ensure that they perform their duties up to the required standard. Resolve difficult cases encountered by ushers and inform Duty Officers if further action is required. Deploy ushers to man positions and arrange their working period according to the work situation and the nature of functions. Perform other related duties as assigned by the supervisors. Usher Leaders are also required to perform duties with a walkie-talkie under stage sounds and lighting effect (usually in dim light), climb stepped aisles, communicate with patrons, guide and direct patrons to their seats and assist in enforcing venue’s house regulations before and during performances.