• 1.To oversee daily general office administration work;
• 2.To oversee the operations of the public enquiry counter, handling of enquiries and complaints;
• 3.To provide secretariat and executive services to the office, draft documents and correspondence as required, and assist in organising training and promotion activities, and meetings with stakeholders;
• 4.To consolidate periodical reports/statistical returns on enquiries/ complaints;
• 5.To supervise and oversee the works of clerical staff / agency workers; and
• 6.To perform any other duties as assigned by senior officers.

• (a)a Hong Kong bachelor’s degree, or equivalent;
• (b)good command of written and spoken Chinese and English, with “Level 2” in the two language papers (Use of Chinese (UC) and Use of English (UE)) in the Common Recruitment Examination (CRE) or equivalent [see Note]; and
• (c)at least 5 years of full-time working experience in public administration or related areas comparable to Executive Officer II (e.g. managerial / executive role).

Preference will be given to candidates who have more relevant work experience in the field (including administration, staff management, finance management, complaints handling, IT support, direct service to public, etc). Your application will NOT be considered if your qualifications do not fully meet any of the entry requirements

• (a)to
• (c)by the closing date for application.