(a) Refine and manage the Force KM Portal to ensure the smooth implementation of KM initiatives; (b) devise means of facilitating knowledge collaboration and transfer to achieve organisational objectives; (c) create/upgrade online knowledge sharing platform by working in collaboration with IT professionals and the relevant stakeholders; (d) enhance and ensure quality in knowledge databases established under Force KM System; (e) Liaise and support stakeholders in identifying and offering solutions to knowledge and learning needs; (f) prepare users’ requirement specification, user acceptance test (UAT), stress test, disaster recovery test and maintain system documentation, (g) design, lead and manage knowledge management events and activities to foster a knowledge-sharing culture in the Force; (h) undertake knowledge management-related administrative and training duties including developing e-learning packages; and (i) perform project management and validate project deliverables.

Candidates should have (a) a Master’s degree in Knowledge Management or related disciplines from a Hong Kong university, or equivalent; (b) at least 8 years’ post degree experience in IT-related field of which at least 4 years are in knowledge management and 2 years at supervisory level; (c) good command of spoken and written Chinese and English, with Level 2 or above in both Chinese Language and English Language in the HKCEE, or equivalent [see Note]; (d) proficiency in enterprise knowledge sharing system such as enterprise Wiki or share point system, (e) experience in Confluence, SQL, Cygwin, Python and Unix, (f) proven record of implementing knowledge management initiatives involving collaborative systems, knowledge sharing, communities of practice or culture change in a broad and complex organisation; (g) valid Project Management Professional (PMP) holder, (h) excellent analytical, interpersonal and communication skills; and (i) research experience is an advantage.