- 1.為1823電話中心及效率促進組提供技術上的支援及建議;
- 2.監察及調整系統，管理系統及數據庫，執行內務管理工作，包括但不限於監察、檢查、備份及修復1823電話中心及效率促進組的系統，並進行系統定期工作;
- 3.提供工作站維修支援及管理服務;
- 4.為1823電話中心及效率促進組提供資訊科技上的支援;
- 5.於香港不同地點工作; 及
- 6.執行其他由1823電話中心及效率促進組指派的工作。
職責
- 1.Provide technical support and advice on IT projects of 1823 Call Centre and Efficiency Unit (EU);
- 2.Perform system monitoring, system tuning, system administration, database administration and their housekeeping activities, including system capacity monitoring, system health check, system backup and restore, systems scheduled jobs;
- 3.Provide workstation maintenance support and administration;
- 4.Provide IT support to 1823 Call Centre and EU;
- 5.Work at different sites in Hong Kong; and
- 6.Any other duties assigned by 1823 Call Centre and EU.
入職條件
申請人必須:
- 1.持有香港專上學院頒授的計算機科學/資訊科技/電訊及網絡高級文憑，或同等學歷;
- 2.在取得資歷後，累積最少2年有關資訊科技支援的工作經驗(當中包括最少1年開發程式的工作經驗);
- 3.於系統支援及使用ASP, ASP.NET, Java, JSP, JavaScript, VBScript, XML, Oracle 和MS SQL Server開發網上程式方面具備最少1年工作經驗;
- 4.具備最少1年以網站內容管理系統及 EMC Documentum支援程式的工作經驗; 及
- 5.申請人如具備以下經驗，則更為理想–
- (i)條碼識別系統支援;
- (ii)Excel，Word，Access及Powerpoint執行辦公室自動化工作
- (iii)工作站維修支援及管理;
- 6.能夠獨立及在壓力下工作; 及
- 7.具備良好的溝通技巧。
Candidates shall have :
- 1.A Higher Diploma from a Hong Kong tertiary institute or equivalent in Computer Science/Information Technology/Telecommunications and Networking;
- 2.Minimum 2 years’ post-qualification experience in the Information Technology (IT) support services with at least 1 year working experience in application development;
- 3.At least 1 year of working experience in systems support and developing web base applications using ASP, ASP.NET, Java, JSP, JavaScript, VBScript, XML, Oracle and MS SQL Server required;
- 4.At least 1 year of working experience in supporting applications using Web Content Management System, EMC Documentum; AND
- 5.Experience in the followings would be an advantage –
- (i)Bar-coding system support;
- (ii)Office Automation task using Excel, Word, Access and Powerpoint;
- (iii)workstation maintenance support and administration.
- 6.Independent and able to work under pressure; and
- 7.Good communication skills.
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