二級工人主要負責執行(a)戶內及戶外收取和送遞文件工作；(b)清潔工作，例如更換羈留室內的床單和枕頭袋；(c)一般體力勞動工作，例如搬運辦公室家具及器材；(d)一般辦公室支援工作，例如影印、整理傳真文件、開門及鎖門；以及(e)茶房服務，例如供應茶水和清洗茶缸。 （註：二級工人或須輪班、不定時工作（包括在夜間、星期六、星期日及公眾假期工作），以及調派往入境事務處轄下任何辦事處工作。）

A Workman II is mainly deployed on (a) indoor and outdoor receipt and dispatch duties;(b) cleansing duties such as changing used bed-sheets and pillow cases in detention quarters;(c) general labouring work such as moving furniture and office equipment;(d) general office support duties such as photocopying, handling fax messages, opening and locking exits of offices, etc.; and (e) pantry duties such as boiling water and cleaning tea urns. (Note : A Workman II may be required to work shifts, irregular hours (including evenings, Saturdays, Sundays and public holidays) and be posted to work in any office of the Immigration Department.)