Information Technology Officers (Infrastructure) will be mainly responsible for – (a) administration of IBM Domino systems and development and maintenance of IBM Notes applications; (b) administration and maintenance of various office automation systems, Windows file servers, IP telephony systems, inventory systems and network infrastructure; (c) administration of IT helpdesk for local and remote users; (d) team supervision and management of outsourced projects; (e) providing IT support and training to users; and (f) performing other IT-related duties as and when required.

Candidates should have – (i) a bachelor’s degree in Computer Science, Information Technology (IT) or related discipline from a Hong Kong university, or equivalent; (ii) met the language proficiency requirements of ‘Level 2’ [Note (1)] or above results in Chinese Language and English Language in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) or the Hong Kong Certificate of Education Examination (HKCEE), or equivalent; (iii) at least 4 years’ relevant post-qualification full-time IT working experience, preferably with at least 1 year in a similar post or in a comparable capacity; (iv) at least 3 years’ full-time hands-on experience in two or more of the following areas – • administration of IBM Domino systems and/or development of IBM Notes applications • management of sizable computer networks (e.g. network planning, Cisco router and switch configuration, security management, resilience configuration) • provision of helpdesk support in large organisations with Windows file servers and over 200 networked PCs (b) Candidates should be customer-oriented, able to perform under pressure, willing to work after office hours and occasionally working on an on-call basis as required. (c) Candidates who are holders of the following certificates or equivalent will be advantageous – • IBM Certified System Administrator/Application Developer for Lotus Notes and Domino • Cisco Certified Network Associate/Professional • Certified Information Systems Security Professional • Microsoft Technology Associate • Microsoft Certified Professional/Solutions Associate of Windows Server (d) Candidates who have experience in using the following technologies/products will be advantageous – • Windows 7/10, Windows 2008/2012 servers, Windows Server clustering technology, Microsoft Active Directory, DNS, DHCP, Windows Group Policy, Microsoft System Center Configuration Manager, Microsoft Windows Server Update Services, Linux • IBM Notes Traveler, ExtraFax for IBM Domino, LotusScripts, Sophos SafeGuard LANCrypt, endpoint security software, anti-malware software, anti-spam appliance, Symantec Backup Exec, CA ARCserve Backup, IP-PBX, iPhone/iPad, mobile device management system • IPv6, WiFi equipment, BGP, MPLS, firewall, SSL VPN, load balancer, network monitoring/management tools, content delivery network (e) Candidates who have experience in feasibility/technical studies and team leading/ supervision will be advantageous.