受聘人會調派至運輸署︰
- (a)督導、監察和監督牌照事務處提供的牌照服務;
- (b)執行督導職務，帶領組員處理車輛牌照、駕駛執照及各類有關許可證和證明書的申請;
- (c)操作車輛牌照及駕駛執照綜合資料電腦系統，以簽發相關證件及牌照和處理市民查詢，以及為電腦系統進行用戶測試;
- (d)訓練、管理和督導牌照事務處的文書職系人員;
- (e)督導、監察和管理牌照事務處的詢問處，包括處理市民的查詢和投訴；以及
- (f)按需要執行其他獲指派的行政或督導職務。 <br> <br>(註﹕或需不定時工作及輪班工作。)
職責
To be deployed in the Transport Department undertaking the following duties:
- (a)supervise, monitor and oversee the provision of licensing services at the Licensing Offices;
- (b)carry out supervisory duties and lead a team to process applications of licences, permits and certificates relating to vehicle and driving licensing;
- (c)operate the licensing computer system in the issue of relevant documents and licences and handling of public enquiries, and perform user testing in the computer system;
- (d)train, manage and supervise the clerical staff at the Licensing Offices;
- (e)supervise, monitor and manage the enquiry counter at the Licensing Offices including handling of public enquiries and complaints; and
- (f)perform other administrative or supervisory duties assigned as appropriate. <br> <br>(Note: May be required to work irregular hours and shift duties.)
入職條件
- (a)中五程度，或同等學歷；(b)具備最少五年客戶服務或櫃位服務全職工作經驗(當中最少三年須工作於督導階級，曾在政府或公營服務界別工作的應徵者將獲優先考慮。)；(c)具備視窗MS Word及Excel的操作知識；以及(d)懂中文輸入法及有處理牌照申請經驗者，將獲優先考慮。
- (a)Secondary 5 standard, or equivalent;
- (b)at least 5 years’ full-time working experience in customer or counter services (3 years of which are at supervisory level and preference will be given to candidates with working experience in the government or public sector);
- (c)knowledge of computer application in MS Word and Excel; and
- (d)preference will be given to candidates with knowledge of Chinese input method and experience in handling licensing applications.
入職條件(註)
- (a)申請人須在申請表上清楚列出學歷、有關客戶服務或櫃位服務的工作及督導經驗和職務範圍；(b)未填妥或沒有夾附所需文件副本的申請表概不受理；以及(c)面試時，本署會安排申請人接受一個有關中文輸入法的測試。
一分鐘，足以摧毀你對英文的自信！
