高級經理（傳訊與協作）的主要職責為：
(a) 支援傳訊與對外聯繫事務，從而加深了解社會對公務員的期望、推廣公務員的工作及正面形象，並廣泛聯繫社會外部持份者，就現代人力資源管理系統及慣例交流經驗；
(b) 協助制訂一套全面綜合的傳訊與對外聯繫策略，就人力資源及公務員相關事宜聯繫商界、專業界和勞工界、傳訊和傳媒界，以及社會大眾等持份者，並推動有關策略的執行和實施；
(c) 協助與外部持份者聯絡，推展公務員事務局涉及私營及非政府界別參與的項目；
(d) 監督社交媒體平台的使用；以及
(e) 執行公務員事務局規定的其他職務。

Main duties of the Senior Manager (Communications and Engagement) are:
(a) to support in communications and external engagement efforts in order to better understand the community’s expectation on the civil service, to promote the work and positive image of the civil service, and to engage widely external stakeholders in the community in exchanging experiences in modern human resources (HR) system and practices;
(b) to assist in developing a comprehensive and holistic communications and external engagement strategy to engage stakeholders in the business, professional and labour sectors, the communications and media sector, and the general community, etc. on HR and civil service-related matters, and to spearhead its execution and implementation;
(c) to assist in the liaison with external stakeholders to take forward CSB’s projects involving the participation of private and non-government sectors;
(d) to oversee the use of social media platforms;
(e) to perform other duties as required.