A Computer Operator II is mainly deployed on –

(a) operating and monitoring computer equipment, network and data centre / server room facilities;

(b) providing user information technology (IT) support, helpdesk services, and assisting in incident management;

(c) assisting in management of computer job processing, system and security monitoring of IT services;

(d) assisting in procurement of IT equipment and services, contract administration, site preparation work, and management of IT asset and external suppliers; and

(e) assisting in maintenance of records and documentation, and compilation of management statistics and reports.

Computer Operators are required to perform shift duties (including overnight shift) and may be required to work on Sundays and public holidays and posted to work in the Office of the Government Chief Information Officer or various bureaux / departments.

Candidates should have –

(a) (i) Level 2 or equivalent [Note 2] or above in five subjects in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) [Note 3], or equivalent; or

(ii) Level 2 [Note 4] / Grade E or above in five subjects in the Hong Kong Certificate of Education Examination (HKCEE) [Note 3], or equivalent;

(b) one year’s relevant experience in –

(i) the control and operation of a computer system or computer application; or

(ii) the provision of support services to terminal network users; and

(c) met the language proficiency requirements of Level 2 [Note 4] or above in Chinese Language and English Language in HKDSEE or HKCEE, or equivalent.