To support the Commissioner for Efficiency in –

• (a)promoting the Government’s agenda for innovation and technology adoption and public service improvements;
• (b)identifying international trends and best practices, building partnerships with Bureaux and Departments (B/Ds), external partners and stakeholders, with a view to identifying areas for improvement and innovation;
• (c)contributing to the formulation and implementation of the Government’s change programmes and initiatives, and the building of awareness, readiness and capacity on change agendas within the civil service;
• (d)overseeing consultancy services provided to B/Ds;
• (e)overseeing the operation of direct public services including the Youth Portal and the 1823 contact centre, as well as the Social Innovation and Entrepreneurship Development Fund;
• (f)keeping under review Hong Kong’s performance in relevant international ranking reports on business environment, and overseeing the Government’s work on business facilitation; and
• (g)empowering and building an enabling environment for innovation, collaboration and continuous learning in the Efficiency Office.

For more information about the Efficiency Office, please visit the Efficiency Office’s Homepage at www.effo.gov.hk.

Candidates must be permanent residents of the HKSAR at the time of appointment and should possess –

• (a)a Bachelor’s degree from a university in Hong Kong or equivalent;
• (b)at least 10 years of management experience in a senior position with solid staff management and administrative experience;
• (c)good knowledge of the government system;
• (d)strong and relevant expertise in management consultancy and the commitment and ability to engage with different stakeholders to drive various public sector reform initiatives. Relevant experience in developing, leading and implementing direct government services an advantage;
• (e)good motivation and communication skills to lead and take forward operational and public service improvements;
• (f)the ability to embrace new ideas, including innovation and technology to support reform initiatives
• (g)strong command of both written and spoken Chinese (Cantonese and Putonghua) and English; and
• (h)a pass result in the Basic Law and National Security Law Test (BLNST).