職責
主要負責
(a) 協助管理求助台，並為終端用戶提供有關辦公室自動化(工作站、手提電腦、手提電話及軟件)、網絡和資訊科技保安的支援服務；
(b) 協助開發、交付和維修保養電腦系統並提供相關服務；
(c) 協助採購資訊科技的產品和服務；
(d) 協助電腦系統的系統測試、用戶驗收測試和正式推行；
(e) 就管理和提升資訊科技解決方案，以及把有關解決方案融合到其他電腦系統方面，監督承辦商的表現；以及
(f) 為電腦系統提供系統支援服務。
(或須在偏遠地點工作，以及在正常工作時間以外及╱或不定時工作。)
(a) 協助管理求助台，並為終端用戶提供有關辦公室自動化(工作站、手提電腦、手提電話及軟件)、網絡和資訊科技保安的支援服務；
(b) 協助開發、交付和維修保養電腦系統並提供相關服務；
(c) 協助採購資訊科技的產品和服務；
(d) 協助電腦系統的系統測試、用戶驗收測試和正式推行；
(e) 就管理和提升資訊科技解決方案，以及把有關解決方案融合到其他電腦系統方面，監督承辦商的表現；以及
(f) 為電腦系統提供系統支援服務。
(或須在偏遠地點工作，以及在正常工作時間以外及╱或不定時工作。)
Mainly deployed on
(a) assisting in managing the help desk and provide support services to end-users about the office automation (workstations, notebooks, mobile and software), network and IT security;
(b) assisting in the development, delivery and maintenance of computer systems and services;
(c) assisting in procurement of IT products and services;
(d) assisting in system testing, user acceptance testing, and production rollout of computer systems;
(e) overseeing contractors in maintaining and enhancing the IT solutions, and integrating the solutions with other computer systems; and
(f) providing system support services to computer systems.
(May be required to work in remote areas and work outside normal working hours and/or in irregular hours.)
(a) assisting in managing the help desk and provide support services to end-users about the office automation (workstations, notebooks, mobile and software), network and IT security;
(b) assisting in the development, delivery and maintenance of computer systems and services;
(c) assisting in procurement of IT products and services;
(d) assisting in system testing, user acceptance testing, and production rollout of computer systems;
(e) overseeing contractors in maintaining and enhancing the IT solutions, and integrating the solutions with other computer systems; and
(f) providing system support services to computer systems.
(May be required to work in remote areas and work outside normal working hours and/or in irregular hours.)
入職條件
(a) 申請人須－
(i) 持有香港任何一所大學頒授的資訊科技、電腦科學或相關學科學士學位，或具同等學歷；
(ii) 符合語文能力要求，即在香港中學文憑考試或香港中學會考中國語文科和英國語文科考獲第2級或以上成績，或具同等成績 [見下文註(1)]；
(iii) 在取得有關學歷後具備至少六年與資訊科技有關的全職工作經驗，包括在Windows Server環境和iPad/iPhone裝置的系統支援方面具備至少四年實際工作經驗；
(iv) 具備有關在工作站和筆記簿型電腦環境提供求助台服務和辦公室自動化軟件(例如部門入門網站、Lotus Notes／Outlook內部電郵系統、磁碟加密軟件或資產目錄系統等)支援的經驗；
(v) 具備有關採購軟件、硬件和服務的經驗；
(vi) 具備有關電腦系統的系統測試和推行的經驗；
(vii) 具備有關監督承辦商交付所需服務的經驗；以及
(viii) 具備有關伺服器保安和系統強化的經驗。
(b) 申請人如具備以下資歷，可獲優先考慮－
(i) 具備Certified Information Systems Security Professional (CISSP)的資歷。
(i) 持有香港任何一所大學頒授的資訊科技、電腦科學或相關學科學士學位，或具同等學歷；
(ii) 符合語文能力要求，即在香港中學文憑考試或香港中學會考中國語文科和英國語文科考獲第2級或以上成績，或具同等成績 [見下文註(1)]；
(iii) 在取得有關學歷後具備至少六年與資訊科技有關的全職工作經驗，包括在Windows Server環境和iPad/iPhone裝置的系統支援方面具備至少四年實際工作經驗；
(iv) 具備有關在工作站和筆記簿型電腦環境提供求助台服務和辦公室自動化軟件(例如部門入門網站、Lotus Notes／Outlook內部電郵系統、磁碟加密軟件或資產目錄系統等)支援的經驗；
(v) 具備有關採購軟件、硬件和服務的經驗；
(vi) 具備有關電腦系統的系統測試和推行的經驗；
(vii) 具備有關監督承辦商交付所需服務的經驗；以及
(viii) 具備有關伺服器保安和系統強化的經驗。
(b) 申請人如具備以下資歷，可獲優先考慮－
(i) 具備Certified Information Systems Security Professional (CISSP)的資歷。
(a) Candidates should have –
(i) a bachelor’s degree in Information Technology (IT), Computer Science or related disciplines from a Hong Kong university, or equivalent;
(ii) met the language proficiency requirements of Level 2 or above in Chinese Language and English Language in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) or the Hong Kong Certificate of Education Examination (HKCEE), or equivalent [See Note (1) below];
(iii) at least 6 years’ post-qualification full-time IT working experience, including at least 4 years’ hands-on experience in areas of systems support in Windows Server environment and iPad/iPhone devices;
(iv) experience in help desk services and supporting office automation software, such as Departmental Portal, Lotus Notes/Outlook email, disk encryption software or asset inventory system etc., in workstations and notebooks environment;
(v) experience in procurement of hardware, software and services;
(vi) experience in system testing and production rollout of computer systems;
(vii) experience in overseeing contractors to deliver required services; and
(viii) experience in server security and system hardening.
(b) Preference may be given to candidates who have –
(i) qualification in Certified Information Systems Security Professional (CISSP).
(i) a bachelor’s degree in Information Technology (IT), Computer Science or related disciplines from a Hong Kong university, or equivalent;
(ii) met the language proficiency requirements of Level 2 or above in Chinese Language and English Language in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) or the Hong Kong Certificate of Education Examination (HKCEE), or equivalent [See Note (1) below];
(iii) at least 6 years’ post-qualification full-time IT working experience, including at least 4 years’ hands-on experience in areas of systems support in Windows Server environment and iPad/iPhone devices;
(iv) experience in help desk services and supporting office automation software, such as Departmental Portal, Lotus Notes/Outlook email, disk encryption software or asset inventory system etc., in workstations and notebooks environment;
(v) experience in procurement of hardware, software and services;
(vi) experience in system testing and production rollout of computer systems;
(vii) experience in overseeing contractors to deliver required services; and
(viii) experience in server security and system hardening.
(b) Preference may be given to candidates who have –
(i) qualification in Certified Information Systems Security Professional (CISSP).
入職條件(註)
(1) 政府在聘任非公務員合約員工時，過往香港中學會考中國語文科和英國語文科(課程乙)E級的成績，在行政上會被視為等同2007年及其後舉行的香港中學會考中國語文科和英國語文科第2級的成績；
(2) 申請人須隨申請表夾附履歷，詳述取得的資歷、曾任職位的職責及曾參與的項目，特別是與本職位的要求相關者；以及
(3) 合適的申請人將獲邀參加面試。
(2) 申請人須隨申請表夾附履歷，詳述取得的資歷、曾任職位的職責及曾參與的項目，特別是與本職位的要求相關者；以及
(3) 合適的申請人將獲邀參加面試。
