The main duties include –

• (a)to assist in providing simple interpretation and translation service to ethnic minorities (“EMs”) such as introducing the public services provided by the Labour Department, facilitating their completion of forms etc.;
• (b)to liaise with customers including but not limited to EMs for building up and maintaining customer relationship and collecting feedback;
• (c)to provide general support for manning reception counters and receiving incoming calls;
• (d)to provide support for preparing and conducting various activities and programmes, including but not limited to those for EMs;
• (e)to provide general support services within the clinic, such as maintaining order among patients, including but not limited to EMs and assisting in data entry of patient information, organising medical records and keeping archives;
• (f)to assist in discharging other general clerical duties including receiving and delivering documents, mail, and other items within and outside the office; and
• (g)to undertake other duties as assigned by supervisors.

Candidates should –

• (a)have completed Secondary 4 or equivalent;
• (b)be able to communicate in English or Chinese in written and spoken forms;
• (c)be proficient in at least one of the following South Asian languages in written and spoken forms: Urdu, Hindi, Nepali, Punjabi, Indonesian, Tagalog and Thai;
• (d)have basic computer and Internet knowledge; and
• (e)have knowledge in word processing in English or Chinese. Preference will be given to candidates who have good understanding of the culture and practices of at least one South Asian ethnicity.