(a) (i) 香港中學會考共五科成績達第2等級/ E級或以上，當中包括中國語文科、英國語文科(課程乙)及數學科，或同等學歷；以及具備最少八年顧客服務或櫃位全職工作經驗(當中最少兩年須工作於督導階級，曾在政府或公營服務界別工作的應徵者將獲優先考慮。)； 或 (ii) 中五程度，或同等學歷；以及具備最少十五年顧客服務或櫃位全職工作經驗(當中最少五年須工作於督導階級，曾在政府或公營服務界別工作的應徵者將獲優先考慮。)； (b) 具備視窗MS Word及Excel的操作知識；以及 (c) 懂中文輸入法及有處理牌照申請經驗者，將獲優先考慮。

(a) (i) Level 2/ Grade E or above in five subjects including Chinese Language, English Language (Syllabus B) and Mathematics in the Hong Kong Certificate of Education Examination ("HKCEE"), or equivalent; and at least 8 years' full-time working experience in customer or counter services (2 years of which are at supervisory level and preference will be given to candidates with working experience in the public sector); OR (ii) Form 5 standard, or equivalent; and at least 15 years' full-time working experience in customer or counter services (5 years of which are at supervisory level and preference will be given to candidates with working experience in the public sector); (b) Knowledge of computer application in MS Word and Excel; and (c) Preference will be given to candidates with knowledge of Chinese word processing and experience in handling licensing services.