(a)從電話錄音系統中搜尋特定的電話記錄；(b)協助電腦的安裝工作及向用戶提供技術支援；(c)協助管理各電腦及語音系統的帳户；(d)監測數據中心的備份系統；(e)監察各電腦系統的運作狀況；(f)收集系統運作數據及為內部及外部用戶製備統計報告；及(g) 須輪班，包括通宵班及在星期六、日或公眾假期期間不定時工作，亦須在惡劣天氣(包括颱風及黑色暴雨)期間工作。主要工作地點：油麻地及葵涌。

(a) To search for specific voice recording in voice recording application; (b) to operate and monitor backup devices in data centres; (c) to monitor performance of various computer systems; (d) to assist in setup of user accounts in computer and telephony systems; (e) to assist in setting up desktop computers and perform end-user desktop support; (f) to collect system performance data and prepare statistical report for internal and external uses; and (g) required to work on irregular shifts, including overnight shifts, on Saturdays, Sundays and public holidays as well as in inclement weather such as during typhoon and black rainstorm. Main working location: Yaumatei and Kwai Chung.