職責
(a)督導網絡支援組向電腦用戶提供求助台服務、電腦操作及桌上電腦支援的工作;(b)擔任項目經理,並與用戶、開發組別及供應商聯絡,以設計及執行外判項目及內部資訊科技基建項目;(c)策劃、監管及改善資訊科技服務的操作、保安措施及可用率;(d)對系統進行評估和採購電腦設備及服務;(e)支援資訊科技的行政工作,包括有關財政預算/開支、存貨及招聘等事宜;以及(f)督導網絡支援組的工作,並監督下屬的工作表現。(受聘人或須不定時工作。)
(a) supervise the network support team to provide help desk service, computer operation and desktop PC support; (b) act as a project manager and liaise with users, development teams and vendors on the design and implementation of both outsourced and internal IT infrastructure projects; (c) plan, monitor and improve the operation, security and availability of IT services; (d) conduct evaluation and procurement of computer equipment and services; (e) support IT administration processes including budget/expenditure, inventory and recruitment; and (f) supervise the network support team and monitor performance of subordinates. (The post holder may be required to work irregular hours.)
入職條件
申請人必須 —
(a) (i) 持有香港頒授的電腦科學/資訊科技/計算機工程或相關學科學位,或具備同等學歷,並具有14年數據網絡及系統管理的工作經驗,而其中6年擔任督導級人員;或
(ii) 持有香港大專院校頒授的電腦科學/資訊科技/計算機工程或相關學科的認可高級文憑或認可副學士學位,或具備同等學歷,並具有15年相關工作經驗,而其中7年擔任督導級人員;及
(b) 符合語文能力要求,即在香港中學會考/香港中學文憑考試中國語文科和英國語文科考獲第2級或以上成績,或具備同等成績〔請參閱註〕。
申請人如 —
(i) 具備Windows/Linux/Netware伺服器、網站伺服器及/或Oracle數據庫等資訊科技基建項目的技術執行經驗;
(ii) 具備監督外判資訊科技項目的經驗;
(iii) 具備採用政府資訊科技基建標準的經驗;
(iv) 對大容量儲存及多媒體技術有豐富知識;
(v) 具備良好的領導及溝通技巧;以及
(vi) 能獨立地工作
則更為理想。
Candidates should have –
(a) (i) a Hong Kong degree in Computer Science / Information Technology / Computing Engineering or a related discipline, or equivalent; and 14 years’ experience in data networking and system management, of which 6 years are at supervisory level; OR
(ii) an accredited Higher Diploma or an accredited Associate Degree in Computer Science / Information Technology / Computing Engineering or a related discipline, from a Hong Kong tertiary institution, or equivalent; and 15 years’ relevant experience, of which 7 years are at supervisory level; AND
(b) met the language proficiency requirements of Level 2 or above in Chinese Language and English Language in the Hong Kong Certificate of Education Examination (HKCEE) / Hong Kong Diploma of Secondary Education Examination, or equivalent [See the Note].
Candidates who possess -
(i) experience in the technical implementation of information technology (IT) infrastructure projects with Windows / Linux / Netware servers, web servers, and/or Oracle databases;
(ii) experience in supervising outsourced IT projects;
(iii) experience in adopting IT infrastructure standards in the Government;
(iv) good knowledge of mass storage and multimedia technology;
(v) good leadership and communication skills; and
(vi) ability to work independently
will have an advantage.
入職條件(註)
過往香港中學會考中國語文科和英國語文科(課程乙)E級的成績,在行政上會視為等同二零零七年及以後香港中學會考中國語文科和英國語文科第2等級成績。