(1) To conduct user acceptance tests / user training for the new computer system for student financial assistance; (2) To assess the eligibility of applicants for assistance under the financial assistance schemes administered by the Student Finance Office; (3) To perform outdoor investigation/authentication work (including paying home visits to successful applicants); (4) To train and supervise a team of clerical staff in processing applications including checking the application data, data input, issuing/filing of notifications etc.; (5) To assist in handling complaints and to answer enquiries from the public and institutions; and (6) To liaise with institutions and other government departments for processing the applications for student financial assistance.

(1) (a) Level 2 or equivalent or above in five subjects (including Chinese Language, English Language and Mathematics) in the Hong Kong Diploma of Secondary Education Examination, or equivalent; or (b) Level 2 / Grade E or above in five subjects (including Chinese Language, English Language (Syllabus B) and Mathematics) in the Hong Kong Certificate of Education Examination, or equivalent; (2) A minimum of 8 year’s full-time working experience with good job records, including 2 years at supervisory level. Experience in handling assessment and/or customer services would be an advantage; (3) Independent, self-motivated, able to work under pressure, strong analytical mind and good leadership and inter-personal skills; (4) Good command of both oral and written English and Chinese with effective communication skills; and (5) Skilful in the operation of computer softwares (e.g. MS Word, Excel, etc).