(a) To process applications for the Low-Income Working Family Allowance (LIFA) Scheme; (b) To perform payment control matters for disbursement of allowance under the LIFA Scheme; (c) To perform administrative work in relation to the LIFA Scheme such as handling public enquiries and requests for review/appeal; (d) To provide support in briefing and enquiry sessions; (e) To supervise the work of clerical staff; and (f) Any other duties as assigned by the supervisors. Note: The successful candidate(s) may be required to work irregular hours on shift and on Saturdays, Sundays and public holidays.

Candidates should have- (a) a degree from a Hong Kong university or equivalent; (b) a minimum of 3 years’ post-qualification full-time working experience in administration work, with experience at supervisory level in the Government/public sector organization or experience in administering Government means-tested assistance scheme being an advantage; (c) good command of both Chinese and English and have met the language proficiency requirements of "Level 2" results in the two language papers (Use of Chinese and Use of English) in the Common Recruitment Examination (CRE) or equivalent (please refer to the Note below); (d) equipped with good computer knowledge; and (e) good interpersonal and communication skills.