主要職責包括：
- (a)處理和跟進有關環境污染的公眾投訴和查詢；(b)為顧客服務中心的資料庫、統計和電話系統提供技術支援；(c)監督客戶服務主任的日常工作；以及(d)按上司指派執行其他技術或行政職務。 <br> <br>(註：工作時間及地點須視乎部門的運作需要而定。獲錄用者或需(a)不定時及超時工作，包括晚上及周末和周日；及(b)不時在戶外工作。)
職責
The main duties include:
- (a)Handling public pollution complaints and enquiries related to environmental protection matters;
- (b)Providing technical support in complaint database management, statistics and telephone call management system in Customer Service Centre;
- (c)Supervising Customer Services Officers for daily operations; and
- (d)Performing other technical/administrative duties as assigned by the supervisors when required. <br> <br>(Notes: The hours and venues of work may be varied having regard to the operational needs of the department. The successful candidate may be required to
- (a)work irregular hours and overtime, including evenings and weekends; and
- (b)work occasionally outdoors.)
入職條件
申請人須–(a)持有本港的大學 / 理工或香港專業教育學院 / 科技學院 / 工業學院頒發的生物、醫療實驗室科學、化學技術、計算機學、水污染管制、廢物管理、環境學，機械 /電機 /電子 /土木工程，或相關科學/工程科目文憑或高級證書，或具備同等學歷；(b)在取得有關學歷後具有至少一年與環保/統計有關的全職工作經驗；
- (c)符合語文能力要求，即在香港中學文憑考試或香港中學會考中國語文科及英國語文科考獲第2級或以上成績，或具同等學歷（註：2007年前的香港中學會考中國語文科和英國語文科（課程乙）E級成績，在行政上會被視為等同2007年或之後香港中學會考中國語文科和英國語文科第2級成績）；以及(d)具有電腦知識及工作經驗，尤其在建立及管理數據庫方面，可獲優先考慮。
Candidates should have –
- (a)a Diploma or Higher Certificate in Biology, Medical Laboratory Science, Chemical Technology, Computer Science, Water Pollution Control, Waste Management, Environmental Studies, Mechanical/Electrical/Electronic/Civil Engineering, or a relevant science or engineering subject from a Hong Kong university/ Hong Kong polytechnic, Hong Kong Institute of Vocational Education/ technical college/ technical institute, or equivalent;
- (b)at least one-year full-time relevant post-qualification working experience in the field of environmental/ statistical work;
- (c)met the language proficiency requirement of Level 2 (Note) or above in Chinese Language and English Language in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) or the Hong Kong Certificate of Education Examination (HKCEE), or equivalent
(Note: ‘Grade E’ in Chinese Language and English Language (Syllabus B) in the HKCEE before 2007 are accepted administratively as comparable to ‘Level 2’ in Chinese Language and English Language in the 2007 HKCEE and henceforth); and (d) knowledge and experience in computer work, in particular database setup and management would be an advantage.
入職條件(註)
持有本港以外地區的學府或專業機構頒授學歷/專業資格的人士，須隨申請表格夾附全部修業成績表和證書副本。
一分鐘，足以摧毀你對英文的自信！
